DO NOT BUY FROM THEM. If you have an issue you will not be taken care of. I have been going back and forth with this company since christmas when 2 of my 4 sets came in for my family of 4. We were all so sad as jammie’s is a tradition we love. However disappointment has led to completely frustration. This company is horrible and they keep repeating that because 2 came in …even though it ruined the matching christmas pajama experience …customer service is insisting they have no returns so all I can get is a partial refund. This company’s customer service is AWFUL, do NOT buy from them, they charge premium prices for xmas jammies but do NOT give any service to match the pricing. This is my first 1 star review I think maybe ever… :(
I ordered custom pajamas for my husband and myself and we loved them. They fit perfectly and looked great. Thank you.
We let our 9 year old, big time Swiftie, daughter pick our family pajamas for Christmas this year! They did not disappoint! From the minute I pressed 'buy' the progress tracking was PHENOMENAL! From 'got your order' to 'we are making them' now 'inspecting them' to 'getting ready to ship'... I never had to guess whether or not they were going to be there for our first holiday event! From a quality standpoint, they are almost dri-fit material, so very breathable for the Southern winter nights. We have decided these aren't going away with the other holiday gear and will continue to wear them! Now we will wear them loud and proud and educate all those that don't fully understand our T Swift allegience with these awesome pop-culture on point pajamas!
Of all the recent online orders I have placed this one hit the mark fully as advertised. Pajamas were excellent quality, and I love them I love soccer and Christmas ad this combined those two loves. Already got a number of compliments when I posted pictures of us Christmas day wearing our new Pajamas!
I purchased the pajamas for my great granddaughter that loves “ cows”. She loved them and the fabric was so soft. Very well pleased.
The pajamas are cute, however, it took several weeks for them to arrive even though it was suppsed to be "expidited" of 5-7 days. Like I said, they're cute, but I was expecting a little better quality for what I paid. The pants are a thin, cheaper fabric like you would get on Amazon, and the top imaged is simply ironed on a cheap T-shirt. The fit is small, and I realized why when they finally arrived. They are shipped DIRECTLY from China, which I was not expecting. I believe this company in California just orders them from China and marks them up. We were so looking forward to wearing these on Christmas when visiting family, but only ended up wearing them for a couple hours at home, since they were not comfy with a small fit. I should've went with my gut and ordered from Amazon. I would've received the same quality, which I would've expected, and I would've saved AT LEAST half of what I spent, and received them within a month. All I know, is I am very disappointed. I just want to set up the expectation of what you're receiving. Cute, but cheap fabrics with chinese sizing. Our dogs jammies were super cute and actually fit, and that's why I upgraded it to 3 stars. Maybe we just weren't as lucky with what we were sent, since there appears to be a lot of "satisfied" customers.
BEWARE!!! Ordered pajamas for my daughter which was one size to small. Even though their site clearly says Easy returns within 30 days is not true. Received an email from Gracie saying no returns as it is custom made which was not the case. Just wanted to exchange for 1 size up. She offered a 50% discount and the code did not work.
Ordered custom PJs with our faces on them and "Happy New Year", they were awesome! Not only super comfy, we won "Cutest Couple" at our NYE party.
We loved our matching family pjs! Super cute & comfy. Quick delivery time just as promised. Helpful & prompt customer service when I had a question. True to size and they fit perfectly. Will definitely buy more from this company in the future!
The quality of the pajamas was surpassed only by the excellent customer service we received! I ordered pajamas for our family of five so we could match on Christmas Eve. Through my own error, the set for my youngest son was too big. I reached out and Caroline helped me get a new pair in the correct size for just the price of shipping. And, they got here just in time for Christmas Eve! I highly recommend this company!
Best pajamas ever! We loved them! The photo was clear on the pajamas, so you could see our dogs face really well. I’m ordering more as I type!
Our family LOVED our pajama order! It helped to bring extra fun and festiveness to our Christmas holiday! The images and designs provided SO MANY options and were well done. The pajamas were comfortable and true to size. I was also very pleasantly surprised with the exceptional communication and customer service I received (something that doesn't happen so often these days).
DON'T WASTE YOUR MONEY! We ordered three pairs of pajamas and none of them fit (2 too small and one too big.) The material they are made from is AWFUL (cheap polyester) not cozy or soft, despite looking like they are on their website. After a protracted (3 week) fight with customer service, we have nothing but unwearable trash clothing and no refund. PLEASE, don't deal with this company. Learn from my mistake! Edit: The order was placed under Melinda Smith and was made on 11-27-2024. DON'T YOU DARE CALL ME A LIAR FAMILY PJs BY JENNY!!!! ORDER #2559319
These jammies were super cute and different from anything else I found. My son loves Batman and I wanted to get something for Christmas with both. He loved them. They are soft and cozy and shipped quickly. Couldn't be happier!
I struggled deciding which sizes to order (a size guide would have been useful) but I took a punt and they were absolutely perfect. The pjs are made in a lovely soft fabric and the pants have pockets - which is great for that tissue! Thank you
PJs arrived quickly, size was spot on, they made christmas very special for me and my girlfriend.
Pajamas were ordered on 12/9 and STILL HAVE NOT RECEIVED. The company has stopped responding to emails. As these pajamas were for Christmas, we had to scramble a few days before Christmas to find matching pajamas for the family. We ended up paying a ridiculous amount at a store for a last minute purchase as well as being out the money for the pajamas we still haven't received. This company misleads you.. the product is China made. Does NOT come from the USA.
This has become a family tradition that everyone looks forward to. It wouldn't be Christmas without family pajamas!!
They came right on time and were perfect, thank you.
Felechia Mcginnis
Jan 09,2025All other websites were done delivering Christmas pajamas and I found them! They were able to help with my order and give great feedback to make sure my pajamas came on time. Wonderful company.