My daughter lived her pijamas!
My experience was outstanding due in no small part to the best customer service I've ever experienced. I had a question about my order status and corresponding tracking number. I was promptly provided with an update and a very kind response. If you're looking for great products backed by personalized customer support, look no further.
We were not ever able to actually talk to someone even though they give you a phone number. We sent measurements in twice and asked for their opinion and we ordered the size they recommended for our daughter, who is 7 but tall and skinny. We put the pants on her and they were 2 to 3 inches too short and we go on our trip in two days. Pajama bottoms are very thin and seem like the sizes run a little small.
I want to say I love the Nightmare Christmas pajamas! My granddaughter and daughter and son-in-law will love them too. They are adorable and the names on the jammies make them even that more special! Excellent customer service too. I needed to change a size and they took care of me immediately!
The pjs are so soft and true to size.
I accidentally ordered the wrong size, and although they didn’t accept returns, they credited 30%.
Quick and efficient. Two of the shirts were wrong and I got an immediate response and was sent the correct ones quickly with no charge or hassle
We received our order very quickly. Love the material and the sizes were perfect.
The quality of these are super cheap! Made in China with an iron on plastic picture which will end up peeling off after washing them one time since they smelled really bad out of the package. The quality of sewing isn't good, there are threads bunched up in the seems and they have holes in some spots. Do yourself a favor and find some other pajamas. Never got a response from Jenny's family pajamas until I got this survey, so I hope this helps someone. The only reason I gave 1 stars is that I can wrap the pajamas for Christmas and wear the pajamas, they just aren't good quality at all. Updated: after emailing pictures to the company twice now, there is still no response, other than the one here.
Didn’t receive one of my packages and the first order that i did receive was not good quality for the price i paid.
Quick response time & fast shipping especially for my big order!! The material is good quality & true to size! We are so excited to wear these PJS around the holiday and get a family photo of all the cousins, grandchild, sisters, and brothers!
These were the cutest family jammies. I can’t wait till the holidays to start this new tradition! Love love love this! Thank you!
Cute however these are so thin. Won’t keep you warm. Strictly for looks. Too expensive for this
Haven't worn them yet as they are for our annual Christmas photo. But they are soft and look true to size. Quality looks good as well.
The customer service has been friendly and helpful. These pajamas came quickly and are soft and size is accurate. The design is iron on appliqués so washing inside out and cool water is prob a good idea. Really best price for fam pjs!
I give Pajamas by Jenny high 5’s across the board. Not only are the pajamas high quality but Jenny was terrific to work with on my order.
odd sizing. Shirt incredibly uncomfortable and itchy, also smells terribly. Will be going to goodwill.
These pj are awesome love the design and fabric.
Gentry Lee
Dec 06,2022The red fabric faded on the white fabric so now instead of white and red pjs we have pink and red