To leave a review you need to be logged in
Reviews 159
Alicia Hurley
Dec 01,2024The quality is cheap and the lines aren’t crisp. The seams are white on black fabric from overstretching or high heat. The material feels like it has a film on it. It has a sheen. They are not what the other reviews are presenting.
Jennine Aguiar
Nov 24,2024My experience with Pajamas by Jenny was great. The pink Vintage Santa Pajamas are adorable! They were true to size, made with a super soft and comfortable fabric. I loved them so much I want to order two more pairs as gifts. The customer service is old time personal and attentive. A warm experience all around!! 🎅Merry 🎁 Christmas 🎄 to all!
Christine Kopp
Nov 23,2024The quality of these pajamas is amazing. So soft and comfortable. Sizes run a bit big. Customer service was very helpful and courteous. Would definitely purchase from them again.
Christine McCool
Nov 20,2024This was the first time purchasing from Family Christmas Pajamas by Jenny - what a wonderful customer focussed business. Excellent communication throughout the order and shipping process. The pajamas are adorable - I can’t wait to surprise my family this year. They will be my first choice when ordering pajamas in the future!
BSR
Nov 15,2024Great quality and turn around time
Julie O'Brien
Nov 15,2024*UPDATE* While I was originally disappointed with the fit of the pajama pants, Jenny and her customer service team went above and beyond to make things right. They promptly explained the issue, provided a solution, and resolved everything quickly and efficiently. Jenny's commitment to her customers shows her dedication to excellent service and ensuring satisfaction. I truly appreciate their effort and will happily shop with this company again.
Jennifer Watson
Nov 14,2024My experience with Ms. Jenny and her company was wonderful from start to finish. This was my first time ordering the family pajamas from this website and I will definitely be a return customer. My daughter is OBSESSED with Spider- Man so I was able to finally find her the family Spider-Man pajamas at familychristmaspajamasbyjenny.com and she is so excited!! The ordering process was seamless, price was good and items were delivered quickly without incident. There was an extra layer of encryption and fraud protection with using my credit card that I was very appreciative of as well. I was even emailed by Jenny asking about my order (before and after it arrived). I've never had that level of customer service before. I highly recommend going to her website and purchasing! Thanks.
Loro
Nov 04,2024I loved the pajamas I purchased. Easy to order and delivery wasn’t long considering they were personalized. Loved them so much I ordered for other family members
Joanne N.
Oct 30,2024I just placed my second order with Pajamas by Jenny! I received the first set of 3 pair of Rubber Duck pajamas a couple of weeks ago. The material is of good quality and the sizes were perfectly true to size. I am ordering 2 more of the same for additional family members. The website is easy to use and secure. Prior to receiving my first order I had a question about shipping and I received a prompt and courteous reply. I highly recommend Pajamas by Jenny!
Diana Verkerke
Oct 27,2024Recently Jenny made a personal effort to resolve an order I made for my Son's family xmas pjs order. Grandkids grow so fast, found I needed a larger size than I ordered for them. She not only changed order, let me keep the smaller one ( which I gave to my close friend for HER Granddaughter, perfect fit) Jenny followed up until I received it. Personal service is a rare thing nowadays...She saved my family's annual tradition of themed pjs..next yr I'm including their 3 Dogs ! 😆
Edith Perlin
Oct 25,2024I ordered 10 Christmas pajama sets including 1 dog. They are true to their size, custom shirts were perfect, I thought I screwed up my order and they responded right away and help me fix it. The customer service was not even 1 day from responding and fixing my issue. What a way to end my day. Can’t wait to order next year a different style. I recommend Pajamas By Jenny!!!
Emily Andry
Oct 24,2024Absolutely will buy from here again! Shipping was quick and easy! Even shipped to Alaska! They were more than accommodating and the customer service was top tier!!
Amy Knowles
Oct 22,2024Recently found Christmas Pajamas by Jenny online while looking for "Tropical Christmas" PJs for a charity event. Not only were the JPs super cute, but we worked with Jenny directly to ensure that all moms and daughters could get their PJs. Jenny, was very quick to respond to our inquiries and super supportive of our event. I would strongly recommend this company even if it's just for a holiday family photo or larger event.
Linda Babin
Oct 21,2024Anyone looking for matching personalized Christmas PJ’s for their family? I cannot say enough about how great Jenny and her elves handle their orders. Every special design request was accepted and in my box as fast as the twinkle of her eye. And unlike all other websites, the most popular sizes and fabrics are NOT ON BACK ORDER!!
Mary
Oct 10,2024Exactly what my family wanted, we got. At first there was an error on the description of the pj's we wanted, but was assured we'll get the right ones and they fixed the description. Very easy to contact and ask questions. Great quality and my kids, including teenager, approves
AG Hays
Sep 22,2024When I received my order it was incorrect. I contacted customer service and within an hour they contacted me! They were more than helpful getting order corrected & reshipped immediately! Customer service is absolutely AMAZING! Quality of pjs is much better than I had anticipated. I highly recommend PJs by Jenny! I will definitely order again.
elena elensyta
Aug 30,2024I order the pijama and I am so happy to recive it! Its beautiful! Thanks !
Clair
Jan 22,2024Poor quality & an even poorer customer service experience!!!! Avoid this company at all costs, I could not return my item due, due to a fault on their form, so my purchase is now having to go in the bin!!!!!!
Anna
Jan 15,2024My original order was out of stock but immediately Jenny reached out with another in stock option. The reason why I gave a 4 star is because my order did not arrive before Christmas. I understand during the holiday season packages are delayed however they are located in Chatsworth Ca, I assumed delivery wouldn’t be a problem. But the pajamas are made and shipped from Hong Kong. The quality is good and my grandsons loved them!
19749 Dearborn St, 91311, Chatsworth, US
http://familychristmaspajamasbyjenny.com
Kathleen Macke
Dec 04,2024The Christmas pajamas I ordered were cute... They run a little big, but that is better than too small. I ordered 7 pairs of pajamas (over $380), and all were correct except the infant size. I ordered 3 months, and got newborn. I tried to contact customer service, but the phone number did not work. They did not reply to my texts, so I assume the number is not in service. I went ahead and ordered a larger size (6 months), and it was a different design. I want our family Christmas pajamas to match. I have tried emailing, but have not heard back. It is frustrating to spend over $400.00 and not receive what I ordered. I just want what I paid for...