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Reviews 159
Beth
Dec 27,2024Exceptional quality of both the pajamas and customer service. I was looking for Christmas pjs for my entire family (12 people). My granddaughter had specifically requested Stitch so choices were limited. I hesitated to place an order on your site because at check out, it wanted to charge me for taxes to NH (a tax free state). I emailed your customer service and a prompt reply that you would refund the tax amount made me decide to take a chance. I placed the order, emailed the order number and promptly received notice that the credit would be issued. And it was. Kudos to your customer service promptness and followthru. Additionally, the pjs all arrived on time as stated with no issues. I have to say, of all the Christmas pjs I have ever ordered (3), these were the highest quality and most comfortable. Everybody loved them and we all had a lot of fun Christmas morning. Thanks to all for a job well done.
Iris Anglin
Dec 27,2024Pajamas By Jenny Team,it was wonderful experience for me, I read lot of reviews and I was amazed so I placed my order and it was best experience ever, the pajamas I ordered for my family and I, the fit is perfect size and my son is 64’ in height I was skeptical but the pajamas has nice fit, thank you Jenny team you are the best!!
Whitney Coppersmith
Dec 26,2024They are cheaply made and the shirts are stiff from wear the picture is ironed on. The material is very also very thn. I say they run a little on the small size.
Elizabeth Drennan
Dec 25,2024Pajamas are super soft and look great. I ordered on the last day advertised for them to arrive by Christmas. I shipped them to a friend’s house in a bigger city where shipping is a little bit more reliable. However, I was worried we would not receive them on time. I never received a shipping notification, only a confirmation email and a notification that they were ready to ship two days before Christmas Eve. I was thrilled when I got to her house on the 23, and she said they had actually been there for a couple days. According to the website’s order tracking, the order is still in production. So, in closing, a great product, but 4 stars for the lapse in communication.
Mandi Adams
Dec 25,2024They are decent, cheaply made pajamas. The things I dislike about them are they take quite a while to arrive, as they are coming from China, not California as the website appears to show. They are also not normal pajama material. The pants feel like the cheap kids pajamas you get from a discount store with the design printed on. The last thing I don’t care for is the sizing. The pants are extremely long in every size, while the tops are NOT big at all! The pictures show the shirts oversized. In all three sizes I ordered, the shirts are quite fitted and the sleeves are very short. You would need to size up at least two sizes to have the shirts fit as shown on the website pictures and then the pants would fall off. We will have to wear them this year because they arrived so late we didn’t have time to get more, however we will NEVER order anything from here again.
Misty
Dec 24,2024I spent over $287 for pajamas for Christmas Eve. I ordered December 1st even confirmed via email they would be delivered on time. WHAT A SCAM. The website stated local in states. They don’t answer the phone number listed. They never shipped until over two weeks later FROM CHINA and now they are stating sorry things go wrong and refused to refund me even though I’ve never received them and won’t receive them before Christmas. They emailed stating my area has restricted shipping. BS. I get UPS, FEDEX and USPS delivered just fine. Ship from China over two weeks after an order and lie on your website about being in the USA. Going to the better business bureau and giving a complaint as well. The website and phone number provided on my confirmation are bow both disconnected. DO NOT BUY FROM THESE SCAMMERS. Demanding a refund!!!
Colleen
Dec 23,2024Love Love Love this business! They were so helpful and attentive and the faces on the PJs are perfect! I don't know how they did it. They look 100% better than the pictures I sent. I would never hesitate to buy more.
Linda Jacobs
Dec 22,2024Quality was was great. Service was exceptional.
Raven
Dec 22,2024This company was awesome to work with. My order was shipped with the incorrect size item that I ordered and I contacted them (Jenny) and within hours I had a response and a new item in the correct size was shipped out to my address. The quality of the pajamas is very well made. Only regret was I didn't order early enough and I should have ordered more than I did. There's always next time! Thank you Jenny!!!
Katrina Botley
Dec 22,2024The website has a local address and phone number. The first thing i check to see if the items are coming from overseas or the USA. Very misleading. I ordered our pajamas on 12/4. It is now 12/21 and no pajamas for our Christmas party. Tracking shows my order is sitting in customs. WTH. The website also states orders made after 12/14 maynot make it by Christmas. So, 12/4 won't make it either. I paid for express shipping also. Frustrated because now we are picking through the leftovers in the stores. This is a very deceitful company and a thief
Ronda Ake
Dec 20,2024Can't wait for my family to open their Christmas Pajamas by Jenny. Purchase was quick and easy. Shipping was prompt and customer service (tracking and follow-up that they had arrived) was top notch.
Brenda Lamusga
Dec 20,2024I received my order of 2 matching red plaid pajamas for my son and grandson. I love them! It will be fun to watch them open the gift. My grandson is 5 and will love that he and Daddy have the same ones.
desiree Pepe
Dec 19,2024Scam!! Please know we ordered 35 days ago and never received our order. Phone number is fake. Please report! This company is a scam! Other reviews are FAKE!!!! warning ⛔️
dana wammen
Dec 19,2024The pajamas are great quality and they were quick to respond to emails when I had questions. I was worried about shipping because my tracking number was showing different from what I was told, but the pajamas arrived when they said they would.
Holly
Dec 16,2024Absolutely love our pjs! Every year we have had such great experiences and customer service! And I order 12/15 sets so all sizes!!!! Thanks so much for making a part of Christmas so awesome!!
Cindy Johnson
Dec 15,2024We absolutely love our one-piece Christmas pajamas from Family Christmas Pajamas by Jenny! They are incredibly cozy and adorable. I was thrilled to find a site that offers anime-themed options—such a unique touch! The shipping was impressively quick, and the customer service was fantastic. Highly recommend!
acalpc
Dec 14,2024Questions were answered in a timely manner especially for a new customer. Pajamas are awesome, just as described. Commitment just as described. Thank you
NoLa
Dec 12,2024SCAM ALERT!! The quality of the pajamas are horrible, super thin, dog sizes are NOT accurate. The order takes for ever to be processed. On top of that after waiting weeks for it the order is wrong, wrong design. We called the number listed and nobody answers it, it doesn't even ring "The wireless customer you called its not available at this time, please try again later" Then they claim that they have contacted you to resolve the issue and its a LIE! Don’t buy from this company ever!! Overpriced, quality is the worst and none existent customer service. It shouldn’t be allowed to do business in USA.
Lisa
Dec 10,2024Very good quality and soft. Can’t wait to wear them on Christmas morning!
19749 Dearborn St, 91311, Chatsworth, US
http://familychristmaspajamasbyjenny.com
Danielle Morales
Dec 29,2024Our PJs arrived in a timely manner and were very cute! Fit was true to size, comfortable and fairly cool for long sleeves and pants. It was a fun family Christmas party surprise.