With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping.
Our mission is to help our customers attain optimal health and vitality through great customer service.
Top quality products and great service
Always so helpful and pleasant love pitching from you
My first time ordering and I'm impressed with how fast my items came.
The site is clumsy, the search function is terrible, inventory is not live and after I managed to order two items, I received an email the next day telling me that my items were not available and would be ready in an estimated 2 weeks. I found one of the items in-store.
The help and assistance I received over the phone to choose the best product for my needs was excellent.
The right product was delivered on time. Thanks
very good service!
Excellent service for online customers
These guys went above and beyond. I ordered two things and one was out of stock. I needed the other one right away and they separated the order so they could send the urgent item first and then the other item when it came in. They are so so nice!
Ordered on Monday long weekend, got the products in Wednesday. Just 2 days.
Just great service. Great people.
I was pleasantly surprised at how fast the product was shipped. I'm always happy with the service.
I had to wait for one supplement out of stock but overall good delivery
I am very impressed with the customer service at Finlandia. One of my items was out of stock and they were prompt to inform me of the delay in re-stocking and delivery. I took one star off because the out of stock item was not identified as such on the website. It would have been easier if I had known it was out of stock when I was making my purchase.
I've been shopping at Finlandia Pharmacy since the 1980's and will continue to shop online and refer friends even thought I live on Vancouver Island. There is nowhere/no one else who can touch their expertise. I am grateful you are still here. Thank you! Janice RMT
Went to pick up my online order this afternoon. It looks like the attendant who helped me was in a rush. Asked her to please check if a refund for one of the items was done and she wasn’t sure how to confirm. Just told me to check my credit card transactions. Didn’t see the extra mile service I usually experience every time I visit Finlandia. Online service was great!
Easy to use website. Good communication. Good customer service.
I purchased two products online. I paid for them and a few days later (it was the long weekend so I understand ;) I received a message that you don't have them in stock ... Best practice would have been to contact me and ask what I would like to have happen next, either credit my Visa or wait. Instead I'm told, with an apology - which I accept, that it will take 1-2 weeks for my order. One week and counting. To this revue: I wouldn't have said anything but now you ask me to rate the products ... ?! Seems to me there is a bit too much automation going without anyone checking. Not impressed.
Really good, discount was provided that day - you didn't have the stock, but shipped it out very quickly considering and communicated well.
ingrid garrioch
Aug 15,2022Great product the rubease works well for muscle aches.