With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping.
Our mission is to help our customers attain optimal health and vitality through great customer service.
excellent service, but… difficult communication over the phone. ESL associate had very heavy accent difficult to understand and be understood. I’m ESL as well. no blame just frustrating and had too repeat my request in order to be properly understood.
Always great service!
I live remotely now, but I've been buying Finlandia products for over 20 years. In my most recent purchase I ordered pro-biotics which require refrigeration, and the online order was carefully packed with an ice bag that kept it cool, and it arrived safely in the mail. Thank you!
Excellent as always! Professionals with good attitude and knowledge and expertise!
Always such a breeze. Easy to order online and quick delivery. Never run into any issues when placing my order.
I was a bit nervous about ordering. I did have a problem reading your mailing info. But everything turned out great. Will order again. Thank you.
everyone is extremely knowledgeable and helpful
I placed an order for items that were in stock. However, I received an email a few days later informing that the items were no longer in stock and would be shipped when available. I originally placed the order on Sep 3rd and need this item. It has now been two weeks and still no indication of when I will receive. I would have appreciated an option of whether I wanted to keep this order or cancel, as it has been 2 weeks. I ended up purchasing the item from Amazon who was able to deliver the item the next day. I still await the items I have already paid for and need.
Awful, rude customer service from 3 staff
Product got lost in the post!!
I inquired about the delivery & got an answer the next day. Excellent service.
Delivery was so fast! And easy.
Finlandia had the product I was looking for at a reasonable price. The only drawback is that they're operating out of B.C. which makes it take longer to get merchandise delivered to Toronto.
This is twice now that I have ordered something only to find out after the fact that it is on back order. I am still waiting for the most recent order to be fulfilled, and has it now been more than two weeks? I’ve lost track. I would have appreciated the courtesy of being informed prior to purchase so I could make the choice at that time to order from somewhere else...especially since this is for inflammation control. Please keep the website up-to-date with the inventory. It should be easy enough...that one has to question the motive for not doing so...
I ordered a product and Finlandia promptly emailed me to let me know that they did not have the product in store but would be ordering it and let me know when I could pick it up. I let them know that I would not be able to pick it up at the set date and they let me know that they would hold it for 2 months. Thanks for great communication.
Ordered a few Finlandia brand items on sale. Received a voicemail explaining that one of the Finlandia products had been discontinued & providing an option for a sister brand with similar ingredients at same price. Returned call & received order the next day.
Too long to get product otherwise good service.
very good service.
Disappointed with online shopping experience : placed an order, being charged, and then, IF it wasn't for sending email wondering about a delivery time I wouldn't find out about product being out-of-stock until it's too late.
Shannon Campbell
Sep 23,2022Still haven’t received my order so 🤷🏻♀️