Very happy with our runners. Exactly what we wanted for our Small hotel corridors. Material is excellent and strong, exact color of blue and design in the middle looks great. This is our second order with floormat shop and we’re very Thrilled they could be shipped directly to PR.
Helpful sales associate. Got everything I need for a good price.
Everything came out perfect. We give in 10 stars...everyone loved it
Customer: MileOne Detail Services. My order was processed quickly, My product was excellent!
Carpets came out better than expected. Good quality mat. Nice work.
I was pleased with the ease of ordering a specific design. It was quick and simple.Thank you!
Amazing service and communication
Easy to make an order, very friendly and quick response. Perfect for me.
I found it difficult to get a clear understanding of the options and art guidelines for each option. Late in this process i was informed that the mat I had selected had a 6 week lead time which was too long for my customer, so I chose a different mat with a reported 2 week lead time. This new mat had different requirements for the art so we had to go through a few more iterations on. The proof. Then we placed the order, delivery was a week later than expected and during this time I was unable to get status of how long of a delay was expected. I had no info to share with the customer. In a nut shell, poor communication and late delivery.
Your customer support is A+. They directed us to the best solution for our offices. We also had a customer order with our logo which was perfect. Thank-you
I had a great experience with FloorMatShop. The customer service is unusually strong. I made an order and they contacted me to give me an opportunity to get a higher-quality mat through a different supplier for only a few dollars more. Liz at Customer service also worked with me on several different color and size iterations of the mat until we found one that worked well. The mat now greets visitors in the entryway of our business. It looks great. Very well made and professional looking. Highly satisfied!
The product is great, we received them in two parts, I guess because the ongoing shortage of materials
I forgot my password, but the FloorMatShop's routine for remedying the situation was quick and easy. Ordering was streamlined and a breeze.
Great product. Really helps the entrance pop
I love the floor mat and the large size it was available in. However it took a month and a half, maybe even longer, to receive it.
Quick and easy process.
Liz was extremely helpful throughout the process of designing the mat to completing the processing of the Order. I hope that the quality of the mat is as good as the customer service that Liz provided.
Ordered this mat for a friend that started a business. It came out terrific Highly recommend
Great customer service and Liz was awesome with assisting me with my order. Thank you.
BILLY W
Apr 22,2022Great service and simple order process !