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Reviews 500
Mary MacEwen
Jul 13,2023Top quality rug and looks great. We have an odd sized entry way to our mud room and it was nice to be able to order a custom size that fits perfectly!
Curt
Jul 13,2023The rug looks ok - very industrial for inside the house tho. If you contact customer service don’t be surprised if you NEVER get a response! After multiple messages and a week later never heard from them.
mary
Jul 07,2023Prompt response to my email!
Sally
Jul 06,2023The directions and website were understandable. The ordering really could not have been any easier.
Lindsey
Jul 06,2023I spoke with Kate, she was quick and thorough and very professional. The quality of the rug was great, shipping took longer that expected but it was the manufacturer/warehouse that was backed up. Overall, pleased with my experience.
Carolina
Jul 04,2023Super easy to order custom rugs and the prices are mush better then its competitors
RODNEY
Jul 03,2023Fast Service. Great Communication. Excellent Product!
Bryan
Jun 30,2023I was looking for a custom-sized runner mat for my commercial building and I had the benefit of dealing with Kate Mucci. She walked me through all the different options available to me and made the entire process so seamless and easy. Her personality and her willingness to assist came through over the phone which made the overall experience that much better. Thanks Kate!
Matt
Jun 27,2023The representatives who helped me were patient with all my requests and helped me understand the different types of mats, and what would be the best for my locations. They provided many different proofs for different fonts. Very thankful for their help.
Matthew
Jun 23,2023Confusion on what design was requested. Had to argue to get it fixed. Still sent the wrong product. Was tired of arguing Since there doesn’t seem to be a way to reply on trust pilot…yes the incorrect mat was sent. Last year I ordered a mat that I believe was 3x4. That one was fine. The new location has a bigger entry way so I ordered a mat 4x6. That one had the wrong logo. The corrected mat that was delivered was 3x4. So I paid for 4x6, but I got 3x4. With the logo I was settling for because for some reason…you changed the fonts and kerning of the logo that I wanted. Which is baffling.
Shelby
Jun 21,2023So fast and easy!!
Jon
Jun 20,2023Good solid product.
Scott
Jun 15,2023Easy to Design
customer
Jun 14,2023A doormat personalized for our church, in my opinion, started slow and slowly moved to a finish. The finished product made the wait worse the anxiety. June 14th
LB - Fort Wayne
Jun 10,2023Great product and value
Mike
Jun 09,2023Great job like the work
Lindsay
Jun 08,2023I had a great, easy experience placing my first order with the Floor Mat Shop.
Francisco
Jun 07,2023Very easy to order and and mark the size you want
Lisa
Jun 06,2023From ordering to completion, our process was smooth. Kate Mucci was a pleasure to work with. If we ever have a need in the future, we will definitely use your company.
150 Arrowhead Drive, 60140, Hampshire, US
http://www.floormatshop.com
Bob
Jul 16,2023The product is of good quality and was done in an efficient manner of delivery.....I am happy with this experience.