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The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.
Reviews 837
Jenny Mynett
Sep 10,2023This is an impossible company to deal with and trying to speak to somebody in customer services is an unlikely event - you leave a message and a number and they don’t return your call. I first bought some mimosa flowers back in January taking advantage of a discounted price. They had dried up by day 2-3 so it was agreed they would replace them with some freesias. These were an extra £5 but the company agreed to me not needing to pay the extra. The day of delivery I was informed that there were problems with the supplier and that I wouldn’t receive my order. Finally speaking to somebody on the phone they agreed that there would be a goodwill payment added to the sum owing and £75 would remain as a credit on my account. Six months later I wanted to make use of this credit balance to place an order for some pale pink orchids. Wanting to access my credit balance could not be done via the website. I telephoned and left messages 3-4 times, emailed and tries to make contact with the online message point. I got messages back that I didn’t have an account or credit balance . Luckily I had retained copies of my emails but then after a few online messages they disputed what I had in my account and what had been promised on the phone - the £75. In frustration at these disingenuous messages and dealings I’ve asked for my money be refunded and communication has now ceased. No responses to phone messages leaving my details so they can return calls. This is not the sort of service and response one experts from a company that sets itself up as a high end company selling very expensive flowers. Perhaps I’ll get a response to this posting!
Sophie
Sep 02,2023The flowers were absolutely beautiful, my new go to for gifting flowers to my friends and family! Highly recommend.
customer
Sep 02,2023Amazing service and beautiful flowers! Will definitely be ordering again!
Annette
Sep 02,2023I’m a bit on the fence about Flowerbx. After 3 perfect deliveries of glorious hydrangeas, the next bunch didn’t arrive. It was clear the courier was at fault - they claimed to have attempted delivery despite the tracking showing they hadn’t been within 20 miles of the address. The initial response from customer service was quite ambivalent but after a sternly worded email they did then refund and provide a new bunch. This is marketed as a premium product so that’s what I would expect - they did make it right but only with prompting. Would otherwise have been a 5 star review :-) Still would recommend and use again for a treat.
customer
Aug 29,2023Really lovely flowers and good communication
REN
Aug 26,2023Always great quality flowers which have lasted very well, and lovely packaging which adds a nice touch
Emma
Aug 25,2023Really pleased with the roses and candle for my friends birthday, she loved it. I would highly recommend flowerbx.
Cam
Aug 25,2023I recently started a rose subscription and each bouquet has lasted at least a week, if not more
customer
Aug 23,2023Great for when you’re looking for a more unusual variety of flower and handy to have the free gift note as well.
Ms Neave Kissane
Aug 22,2023Really easy to order and lovely flowers. Would definitely recommend and will be buying as a gift for friends and family!
customer
Aug 22,2023Great customer service and gorgeous flowers!
customer
Aug 21,2023The most gorgeous blooms. I can't get anything as unique and fresh anywhere else!
Helen
Aug 18,2023I received the most beautiful hydrangeas from Flowerbx as a gift. The most vibrant blue/purple I’ve ever seen and they lasted such a long time. I’ve even been able to dry them - they are the gift that keeps on giving! They’re pride of place as a centre piece on our dining table and look gorgeous. I wouldn’t order flowers from anywhere else!
Kristin Crenshaw
Aug 17,2023Very happy with my recent order with Flowerbx. Easy to order online. My Mom was thrilled with her birthday bouquet and said the flowers were delivered on time and were great quality.
Jim Hunt
Aug 16,2023I ordered a beautiful bouquet of hydrangeas for my wife and couldn’t be more pleased! They were fresh, smelled amazing and loved the packaging. Also their candles are of the highest quality I have seen. Thank you Flowerbx!
Linda
Aug 16,2023The Hydrangea came as a Gift from Flowerbx and they were beautifully packed. They graced my hall sideboard for an impressive length of time. A real treat!
Georgina
Aug 15,2023I always use Flowerbx to send flowers. They are the freshest flowers and always arrive on time with lovely packaging. I had a question about one of my orders and the customer service team were so helpful! Thank you :))
CMG
Aug 15,2023Absolutely loved my flowers from flowerbx!! They were so beautiful and lasted a really long time. The ordering process and delivery was also super easy. Overall a 10/10 experience. I will definitely be ordering more flowers for myself and as gifts for friends and family!
Lisa Emmerson
Aug 09,2023Fantastic amazing beautiful flowers / amazing customer service .. can’t fault anything about this company
Katharine Sharp
Sep 13,2023I bought some peonies from Flowerbx this summer and since then have been hooked! The flowers are the best quality and last so long. I had never had this experience before when buying flowers online. I now exclusively send Flowerbx as gifts to all my friends and family, on all occasions!! I cant wait to see what Christmas brings