I have recently trie dto Buy a property AND sell a seperate property through Furture Property Auction. They are without doubt the worst companyt I have ever dealt with - as a buyer and seller. As a buyer they never follow up on your enquiery and you need to repeatedly call back. They are very evasive and the staff couldn't care less. Really poor attitude. I never pursued the property I wa sintereste din buying due to their terrible attitude and service. As a seller- See above. Probably explains why they never sold the property and continually lied about getting offers. DO NOT TOUCH THIS COMPANY!! they do not deserve to be in business. I suspect they won't be for much longer.
I was interested in an Office at 54 Gordon Street. Guide price at the time of listing by Future Property Auction was £14,000 which I was more than willing to pay. I went to Gordon Street and spoke to the concierge who explained that many of the offices on the 4th floor had been boarded up so it was difficult to get access tot he inside. I contacted future property auctions and left my phone number, e-mail, and all other relevant information. I was told they had an employee out that day taking pictures of the inside and that I would be e-mailed with more information in due course. I was never contacted again and found out about a week later that the guide price had been reduced to £8,000, an offer was made, and the property sold. Shocked by this I contacted Future Property Auctions and told them I was willing to pay £14,000 a week earlier and was waiting for information back. I was told that 'one of the girls has left' and 'that message wasn't passed on' so there was nothing they could do about it. I did say that due to incompetence on their part the buyer had taken less money for the property and me the buyer had missed out. I was told 'someone else might have offered more than your £14,000' but the guide price at that time was £8,000 and I was informed it went to auction a few days prior and hadn't sold. So yes, the seller lost thousands and I wasn't able to purchase the commercial property I so desperately wanted. If they just told me on the phone initially that I wouldn't be able to see the inside and would need to bid as Is I would've done so. I was told more information was on the way, waited, and subsequently lost out. Absolutely appalling. I only wish I could get in direct contact with the seller to tell them what has happened as I imagine they would be disgusted to learn how much Future Property Auctions has cost them.
This is a fraud company. Without my consent they took my monies and never gave it back. There is a unprofessional cowboy called Daryl who works there. Be wary of this company, complete CHEAT!
Unprofessional Cow boys out to swindle money from inexperienced buyers as previous reviewers have said, they mislead buyer with false photos and descriptions and dont have documents they claim to. Borderline illegal practices not sure why no formal body hasn't investigated them
Time wasters! Future Property Auctions, Glasgow are terrible to deal with. They market residential properties without home reports. They do not provide property information when asked, and are generally evasive. They send emails saying particulars and reports are attached, yet they are not. I had outstanding requests for the particulars for several properties, only to be told that they had sold after I had invested considerable time and effort researching them and keeping track of what FPA were still to send. They do not bother tracking information requests, making their potential clients do their work. Eventually I resorted to making automatic requests for a particular home report every two days, each time to be told it was not available. On the fifth time asking, I was told the property was sold which was why they could not send the report. When I asked why the property was sold without the report being sent to me, and that the property had not sold the first four times I asked, I was ignored. Upon asking again, the general manager took over, and proceeded for no reason to become dismissive, aggressive and insulting. I am currently reporting this firm to Trading Standards and the Property Ombudsman.
Completely hopeless. They are hovering only just on the brink of legal/illegal with many of their property descriptions, which are full of false and misleading information. They very rarely respond to any communications by telephone or email. Their so-called home report valuations are a work of fiction. Read the terrible reviews about their surveyor as well! They claim properties have tenants and incomes where no such thing exists and try to encourage suckers to submit offers on the basis of false information. I could go on for pages and pages saying what an utter disgrace this firm is to the property auction profession. A gang of crooks, charletans and cheats. Avoid at all costs. PS - Did you notice it took them SIX YEARS to make a reply? That says it all really. Six years later and little better.
I've been to a few of their auctions and they have lots of properties and were very helpful. Good to deal with.
We sold a flat with Future Auctions. Robin was very helpful and friendly and got us a good price really fast. They are excellent at what they do.
Chris. Armitage
Aug 20,2019I agree fully with other reviews bunch of crooks you bid change your mind cancel bid 24hrs later as you had not even received an acknowledgement that your bid had been received Fed up you phone get no where customer services non existent email them twice to cancel your bid with clear instructions that no charge is to be made to your credit card they ignore your instruction charge your credit card then produce documentation 4 days after cancellation claiming you're contracted refusing to refund your monies they retained my details from n earlier bid and used my credit card details from that to complete the transaction totally illegal and against GPDR do not trust these crooks and do not supply them with any of your credit card details