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Reviews 773
Michael Pelkey
Sep 11,2019Helpful, knowledgeable and professional! Well done and we are delighted with our new mattress.
Suzanne Fortescue
Sep 11,2019Overall. very good experience. Our salesperson was outstanding.
Keith Bradley
Sep 11,2019AMAZING SRVICE
Linda Damitz
Sep 11,2019Thank you so much for helping me when I selected the sofa I wanted. All of the staff and delivery people were so very kind and nice. I will be back in a few months to select a chair to match my beautiful sofa. Again thank you
Robert C Kilander
Sep 11,2019Love the furniture but seems cushion has broken down quickly and out mattress in out bedroom already has 1 inch of sag in it and gives a horrible night sleep I wake up hurting and this was the second time the looked at it and wont do anything bec they want it to say a inch and a half before they replace it. I will never shop here again I also see up 3 different times for them to come out and had 3 no calls and no shows and finally 4th time they came but wont do anything about my bed
Frances Price
Sep 11,2019I explained my husband is paralyzed. Spent almost $9000 on a bed that's so high I may have a hard time getting him in. At the store salesman said it went down further. Its 28 inches high getting him from wheelchair in it on his sliding board.
1st time shopper @ store
Sep 11,2019The delivery tracking is the best. .Daniel Campbell's knowledge was exceptional. My only complaint is that promotions should be applicable to floor samples. I purchased 2,500 dollar floor sample mattress. Delivery and tax were charged, no cash back, 'epic sale deals not applicable. I know this was a great deal, but i did not see anything in writting online or in-store that excluded floor samples. It may have been there, but i did not see it. Nor did my sales staff bring it to my attention. Big no no confusing consumer
Rosalba Alter
Sep 11,2019Our salesperson Marshall Marshall was wonderful to deal with he was very knowledgeable of every piece of furniture in the store and the delivery men were very experienced and professional.
Bipasha Banerjee
Sep 11,2019I have not received 3 hour window for an exchange which caused because of mishandling of a delivery by their delivery persons. No body called me about the timings. I rushed and drove all the way from office to catch delivery freight but not received any information when they are coming or leaving. So much waste of time! Very frustrated ! Call me at+1 (248) 882-5025/ 2484251255 to delivery today!
David Green
Sep 11,2019I really enjoyed my shopping experience and my salesperson only to later learn that I would not be receiving my entire order as promised the next day and nobody has taken the opportunity to inform me when I will receive it I called the store I was told my salesperson would call me the next day and has still not done that it has not been 5 days. Truly disappointed.
Brenda Lee Jenkins
Sep 11,2019Friendly service, fast delivery.
Noel S.
Sep 11,2019Wow! From furniture selection to delivery. Exceptional Customer Service in store and out! A tremendous experience! Your associates (Delonta and Harold) facilited a stress-free shopping atmosphere. Delivery Team...treated my home and furniture as if they were their own. Professional, courteous, prompt! Earned my total patronage for future purchases. 5-star Team!
Lesia Steeples
Sep 10,2019I just love Gardner Whites services. They meet the guidelines on deliveries, the Customer service is excellent and the products are awesome!
Karen R Smith
Sep 10,2019Nice, friendly guys. Professional. On time
Daniel Toburen
Sep 10,2019Best pricing I could find and easy financing and fast delivery. I’ll always go to Gardner white for my furniture needs.
James C Ross
Sep 10,2019The process was fast and professional including my delivery. The delivery team was professional and courteous.
Devera L Ray
Sep 10,2019Very nice customer service wonderful people at the desk the delivery was very professional I like Gardner-White
Mike Townsley
Sep 10,2019The delivery and set-up was professional and prompt. The product is very nice. However, the communication about the delivery was not as advertised. The email confirming the delivery that was to come the day before arrived in my in-box after 9 pm the night before The phone number to call for help was answered robotically. I needed to change the delivery and couldn’t until 9 am the morning of the delivery; thank Heaven someone answered the phone at the store so I could get that done.
Ken Whittaker
Sep 10,2019Service is slow. Took less time buying a car. Untrustworthy sales practices. They don't listen to what YOU want. Keep pushing higher priced items. Not truthful about out the door prices. Delivery people are fast workers, but not very friendly. Which is fine, but be warned. Bed is marvelous. Experience was atrocious.
4445 N. Atlantic Blvd., 48326, Auburn Hills, US
https://www.gardner-white.com
Takia Thomas
Sep 11,2019The delivery guy was good just wish the lady that scheduled my appointment would’ve kept her word when she told me she will make sure to note that they have to be here before 3 because I had to work but they didn’t get here until 5:30 so I had to call off work...