I think my experience was great I had a wonderful sales person but when I went up to pay for my furniture I thought the blond girl was kind of a little rude but otherwise and that it was good
Our salesperson, Cindy, was excellent and never pushy. She was very helpful in our final choices and honest. The advance notice of the delivery was very prompt and the men delivering our dinning set were professional. However, the delivery men chipped a tiny piece of marble/granite when they turned the table top over. it's not visible to the eye but you can feel it when you run your fingers across the edge. Gardner White immediately set up a courtesy fix appointment which will happen in 2 days. Our living room side tables are on back order.
The deliverers tried to start a fight right away.then left without giving us our furniture. appears to be a psychotic episode. Very disturbing.
I placed my order online with Gardner White for 2 bedrooms sets for my teenage son and I the ordering part was a breeze but when it was time for my shipment that’s when the problem begins on my delivery day they showed up with just my son set me not knowing that they don’t and won’t have mine at the same time cleaned out my room completely bed and all now I’m having to sleep on the couch for days and I do mean days and all they could tell me is the have some of the pieces but not all once again I was never told my set wouldn’t be included in the first delivery long story short all they could tell me was that they were sorry and sent me a $50 coupon to use at there location this was 6 months ago now I’m in the process of having my son bed repaired the furniture is beautiful but what I went through to get it was just not worth it
The manager of the store in Waterford was not very pleasant, helpful or smart. But. I loved my salesperson Patty and the delivery guys
Salesperson was outstanding. Delivery men were professional and courtesy.
My sales lady was very helpful and not pushy. My delivery guys were very polite and professional
My salesperson, Don, was very helpful, professional, and gave me many choices to look at. The ladies that completed my credit check and reviewed my contract were efficient and professional as well.
The guys that delivered were quite personable And moved it in quickly and efficiently. Took all the garbage even pick up the little pieces lying on the floor.
Excellent Service
the staff is real friendly and understood what i was wanting in the way of a adjustable bed frame and mattress
Sofa is soft and elegant , delivered in timely manner and delivery drivers were kind, courteous and professional.
Great service and quick delivery options. My couch is so comfortable and it's great quality
Overall a good experience, the staff was good but not excellent. The timing for the delivery was off by a few hours but the couch was delivered in perfect condition and assembled by the company.
Nice experience with everyone from salesman to delivery men. I will be a repeat customer.
Excellent price... next day delivery was on time. Delivery guys were great.
Excellent experience with the saleswoman and delivery men.
The TV was supposed to be delivered at the same day as the furniture. I was told that it takes 7 to 10 business days to bring my furniture to me. This is unacceptable for any company that takes $1,400 from a customer and you don't deliver. That's called false advertising
DISAPPOINTMENT IS THE ONLY WORD COMES TO MIND YOUR DILEVERY SHOWED UP AND THE MEN TOOK MY OLD BOX SPRING AND MATTRESS OUTSIDE FOR ME AND I WAS THANKFUL BECAUSE I AM DISABLED ..THEN WHEN IT CAM TIME TO BRING IN NEW THE BOX SPRING WAS A FULL AND MATTRESS WAS A QUEEN AND YOU COULD JUST LOOK AND SEE THE DIFFERENCE THEN I AM TOLD THAT IT WONT BE TILL AFTER 3PM IF IN STOCK I TAKE MEDICATION THAT I NEED TO LAY DOWN NOW MY BED IS OUTSIDE ,,I EMAILED YOU AND STILL HAVENT HEARD BACK.CAN SOMEONE TELL ME WHAT YOUR GOING TO DO, ...I WOULD LIKE TO SAY THAT YOUR COMPANY HAS CALLED AND IS GETTING MY ORDER OUT WITHIN THE HOUR SO I WOULD LIKE TO CHANGE THE RATING FOR BEING SO PROMPT ….5 STARS PLUS.....AND THANK YOU AGAIN FOR THE DRIVERS FOR THE HELP....AGAIN FIVE STARS PLUS
Jeremy
Sep 10,2019Very helpful, knowledgeable staff, great prices.