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Gardner-White Furniture

Hosted by David Simmons

3.0 (773 Reviews)

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Reviews 773

3.0

Out of 5.0

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Lake
Sep 09,2019

Very satisfied customer. The guys were on time, courteous and very professional. I am so delighted that i chose GW. Thanks a Million. Definitely recommend GW.

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Shellin Rose Burhans
Sep 09,2019

Great customer service. Quality furniture.

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Sandra Carter
Sep 09,2019

Piece of Cake: My experience from when I walked through the door at the Novi location until my furniture piece was delivered yesterday couldn't have been easier. No pressure when I was in the store and the delivery was right on schedule.

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Barry Ross
Sep 09,2019

Very happy with process

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Lon Braun
Sep 09,2019

Polite, and professional. Very pleases

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John
Sep 09,2019

Good experience, delivery was within time given to me.

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Julie Heiden
Sep 09,2019

Excellent experience from start to finish

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Marcella Amerson
Sep 09,2019

I'm giving a star for every delivery I've had with you in the last 5 maybe 6 years. It's never 100 percent right. There always has to be someone to come out to replace/fix something. I'm holding out that one day you will get it right the first time.

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Carissa
Sep 09,2019

My fiancé and I had a great experience at the Macomb location earlier today. Our sales representative Joseph Sadro was very helpful, attentive and knowledgeable about the products! We are very happy with Gardner White. Thank you!!

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James Culverhouse Jr
Sep 09,2019

The Mattress they delivered was not the same as the one I tried out. I couldn't sleep on it. I have arthritis and can't sleep on a hard bed. When I asked about changing it after one day, I was told first that there was no return on a mattress. Then I was told that there was restoking fee of several hundred dollars. I became very agitated and let them know I wasn't pleased. After a few days I was told they would exchange it. This hasn't been the kind of experience that would make me recommend Gardner White to anyone.

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Hannah Walacavage
Sep 09,2019

Everyone was very helpful!

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Kelly
Sep 09,2019

Sherry our sales person was so pleasant to work with. She listened to us and did not pressure is into anything.

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Jose Ruelasiii
Sep 09,2019

They were very efficient and things were done quickly

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Dana
Sep 09,2019

The representatives of the Garden White have been very helpful. The people, who delivered furniture worked very fast and knew what they are doing. They help to situate pieces where I wanted.

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Josie T
Sep 09,2019

Bob Marx is an amazing sales rep! Truly enjoyed our shopping experience!

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Crc
Sep 09,2019

The sales staff was very helpful and answered all our questions. They were understanding about my children and helped schedule delivery. Check out was very fast.

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Jim Ruggirello
Sep 09,2019

We love the furniture but a lot of nicks and scratches, they are so far good on trying to fix it, but a lot of miss communication going on.

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Tiff A
Sep 09,2019

This is the worst service/delivery I have ever dealt with. I was told our couch would be at our home at 4 pm. We ordered in store at 12pm. We only received the OTTOMAN at 730 pm!! Now they are saying the rest of the couch will not be delivered until MIDNIGHT! This is not real. That is an 8 hour difference from 4 pm - midnight. I have to work in the morning and if I would have known this we would have went elsewhere to get a couch. This is the worst service I have been waiting around all day for this couch and now will have to wait 7 more hours for our couch to be here. For $100 delivery fee that is not deserved. I want my delivery fee returned to me. This is horrible service!!’

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Steven Dolgin
Sep 09,2019

Salesperson good, but then furniture not ready for delivery, no straight answers when we call about problems/—// Then it gets delivered and I NEVER met more rude delivery guys! Made a big deal just because we wanted to take a minute to be sure drawers worked and so on. Nice furniture, but will think twice about doing business with such a shoddy outfit.

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Sad in Brighton
Sep 09,2019

They didn’t pick up my old mattress and didn’t bring my full purchase.

Customer Care: 248-481-2200 [email protected]

4445 N. Atlantic Blvd., 48326, Auburn Hills, US

https://www.gardner-white.com

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