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Reviews 227
RICARDO MORALES
Apr 01,2025They are efficient; the team is always willing to support and provide solutions, and last but not least, they are very friendly with clients. I worked directly with Charlotte Edney from GJ in Battersea.
Teck Leong Lee
Apr 01,2025Jacqueline Grant at Garton Jones has been helpful with the rental collection and communication with her has been easy and usually prompt.
Mike B
Apr 01,2025Have dealt with Garton Jones since 2004, from when we first purchased our apartment and much of its subsequent letting. They have always been professional and on top of any issues. I have no problem whatsoever in highly recommending the company and its staff. Charlotte is our current go-to and she’s a delight to work with.
Sarah
Mar 31,2025Paul Reville-Auchie has been really helpful in guiding us to find the perfect flat and buying it. He has always been available to answer our questions, polite and patient. Couldn't recommend him high enough.
DDzgp
Mar 31,2025I have been renting with them for 3 years. Smooth and fast reaction， and reasonable rent！Property Manager Venice Wallace has been very supportive throughout the years！
John Phillips
Mar 31,2025One of the key contacts is Venice Wallace and she responds promptly to all enquiries and follows up on any outstanding matters. She is also proactive in proposing solutions
JT
Mar 30,2025We are so pleased with our experience working with Venice at Garton Jones. She has proven to be reliable, responsive and solutions-focused property manager for us. We truly value her professionalism and trustworthiness.
Gulgun
Mar 30,2025I ‘ve been working with Garton Jones for years… Venice knows her job very well and solves problems effectively… Thank you Venice🌸
Elisabeth Gesell
Mar 30,2025More than happy with Garton Jones . Since years everything is handled professionally . Venice is always on time with informations, necessary improvements, working in our interest for our flats. Couldn‘t be more Satisfied, Thank you Venice
alex yeo
Mar 29,2025Venice is a great agent who is responsive and helpful . I trust her to manage my property 100% for many years
Ms Olivia Beresford
Mar 28,2025I had such a fantastic experience working with Paul at Garton Jones. From start to finish, he was professional, reliable, and incredibly thoughtful in his approach. It was a stressful process at times—as these things often are—but Paul genuinely helped ease that stress and made everything feel so much more manageable. Paul strikes that rare balance between being warm and personable while also being completely on top of every detail. His communication was always clear and prompt, and I really felt like I was in safe hands the entire way through. Nothing ever felt like too much trouble, and he consistently went above and beyond to help. I’m genuinely so grateful for all his support—he made a big difference, and I wouldn’t hesitate to recommend him. He’s an absolute credit to the team.
William Howard
Mar 27,2025Had Ivo from sales show me round a flat and he was brilliant! Very knowledgeable and helpful in answering all my queries, would 100% recommend Garton Jones for anyone looking to buy or rent a property in London.
Alexander Coles
Mar 27,2025We recently rented our apartment in Chelsea Bridge Wharf with Garton Jones. Our agent Natacha and Lettings Coordinator Millie were super helpful and professional from the start, in finding a selection of the best properties, to viewings and then completing our tenancy. We absolutely love our new property and hope to stay for a very long time. I would not hesitate to recommend Garton Jones, especially Natacha and Millie to those looking to rent in this great area!
Henley Jackson
Mar 26,2025Millie was fantastic throughout the entire process—professional, responsive, and incredibly helpful. She took the time to understand what I was looking for and made everything as smooth as possible. Her knowledge and attention to detail were impressive, and she always kept me updated. I really appreciated her friendly and proactive approach, making the whole experience stress-free. Would highly recommend working with her!
Ernest Akrong
Mar 24,2025Garton Jones have looked after me and my flat since 2005. They have been excellent in all of that time in their dealings with me. Always straightforward open and transparent and very helpful. Always courteus and professional. Frankly I cannot thank Chris enough for all the amazing and hard work he had to do recently, and Charlotte Edney, professional, kind, diligent would go the extra mile always. You guys are the best. Will recommend them with no hesitation at all. Ernest
MR J GIORGIADES
Feb 10,2025STILL NO APOLOGY AND RETURN OF MY HOLDING DEPOSIT - NOW I GO TO ARLA, DAILY MAIL AND A TENANCY LAWYER - THIS IS OUTRIGHT THEFT.
Kolesnikova Maria
Jan 28,2025One of the worst if not the worst estate agency in London. Try to avoid at all cost. 2 month after moving out we still begging them to return the deposit and forcing them to make it the correct way. At this point I can tell that they are trying to scam us. I would recommend to avoid Jessica at any cost. She has made incorrect report, overcharged us for the cleaning. We got the bill for 4 bed flat instead of 2 bed flat. And most importantly they are trying to scam on the overpaying utility bills. They have registered a completely different date to our tenancy end date and moved towards new tenant moving date. Forcing us to overpay all the bills for the time the flat was staying empty. No matter how much we are trying to resolve the issue they are just passing our issue from one person to another. Obviously half way we are just getting ignored. At this point I have no option but to dispute it with TDS and report the to the police.
TH
Oct 15,2024Venice has been the manager of the apartment I am renting at Pico House for the last year. I am beyond pleased with the work she has done. I am unlucky a bit with the number of issues I have had with my apartment, but Venice has gone out of her way to promptly address my concerns. She is very quick to respond to emails, not shy about reminding contractors about their responsibilities and is just an all-around pleasant individual to deal with. Looking forward to having Venice as the manager of our property for another year.
Maha
Oct 11,2024Please Don’t rent flat 15 Oswald building from GJ because The owner of this flat is a thief, he deliberately left a broken bed with and awful tables to charge the tenant, and the toilet of this studio has a problem that needs to be completely changed, but the owner of the house deliberately does not repair it to charge the tenant,and took the deposit, please Don’t rent flat from GJ they are not professional team they are so annoying they do care only for getting money they don’t respect people who rent flat from them Their service is so poor.
M Alkandari
Apr 01,2025Their location is perfect and the fact that Charlotte Edney replies quickly/even when emails are sent out of working hours is very helpful. Have been renting with garton jones for almost three years now and it’s been easy-going.