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Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.
Reviews 144
Felicity Streatfeild
May 02,2022Liz, the carer from Good Life Sorted, has been a huge boon for Carol and her family. She is reliable, friendly, helpful and kind and is able to manage Carol, who is not always easy, extremely well. The family are delighted with the service we are receiving and the work that Liz is doing.
Susan Purnell
May 02,2022Angela is great. I am classed as vulnerable, and she always cleans her hands and wears a mask. Angela also take the initiative and suggests jobs to do. The team as a whole is very professional and I would be happy to recommend them to anyone
Consumer
May 02,2022My mum was living alone with early Alzheimers and was isolated. I arranged for Good Life Sorted to send a befriender once a week and the difference it made! She was the highlight of mums week - taking her out out for a couple of hours to a cafe and/or a walk and talk. They genuinely became friends. Reliable, easy to set up and communication was great. Highly recommend! 💕
Dennis Wheeler
May 02,2022Excellent care helper, good admin
Patricia Cousins
Dec 02,2021Lovely person. Thank you.
Alan Carpenter
Dec 02,2021My helper is friendly, is a good listener and I would not change her for another helper.
sandy r
Dec 02,2021I'm so glad that i noticed the GoodLifeSorted ad. because soon afterwards it became clear that my mother's declining state of health needed exactly this kind of help - a cross between a friend and a helper. Isolation during the pandemic has had a significant effect both on my mother's physical and mental health and weekly visits from her GoodLifeSorted helper have made a distinct improvement to her well-being, and helped with my peace of mind, too. Many thanks, both from my mother and from me!
Robert Greenwell
Dec 02,2021An exceptionally considerate organization who I would always recommend.
AJN
May 13,2021This pandemic has been a dreadful time for so many, and living alone with limited mobility I finally had to admit that I needed help with day to day tasks. Thankfully, Good Life Sorted were able to find a local, friendly helper for me within just a couple of days. She's now a friend & I can't imagine life without her. Having a helper has been life-changing.
Annette Molesworth
Apr 26,2021During the pandemic we had a crisis to solve with my mother. We were recommended to this company and their help has been invaluable. When I could not be there I could have total confidence in the sensible and experienced care given by Karen, and she has made a huge difference to my mother's life.
B Lockyer
Apr 25,2021My mums loves the lady that visits her, they go for a walk, play games and she even manages some housework. Can not put into words how she has changed my mum’s life.
Mrs C Missen
Apr 21,2021I have received very good service from this organisation. The lady who is my helper is most pleasant and efficient. She is so kind and thoughtful to my husband who suffers from dementia and to me. She is always prepared to help in any way.
Barry Morgan
Apr 21,2021Very happy with service, would highly recommend helper and company to family and friends
Mr Mike James
Apr 20,2021More than satisfied with the visits to my mum. Roz has been a real help.
Miss Rosslyn du Scathcliffe
Apr 20,2021I have had 2 people for different jobs They both worked well and I felt they were trustworthy
MRS J NEW
Apr 20,2021My Mum looks forward to Helen coming once a week to do her cleaning. She is very professional, caring and easy to talk to. She will help mum in anyway she can . We highly recommend her .
Anonymous
Apr 12,2021We were going to use this company to help look after our disabled 80 year old mum. Our experience wasn't good and went as follows: We met the person at the first visit, whilst she seemed nice enough the information the helper provided was vague and a little evasive (the impression we got was that there was something not being said). I contacted the company, whose contract is worded in such a way that they are trying to ensure they have absolutely no liability, transferring all liability to the self-employed people they place into people's homes. I asked for a copy of the person's DBS & Public Liability Insurance certificates. The company refused to provide them, saying the people are self-employed and they provide them. However when I asked the person, they were unwilling to provide copies of their DBS or Public Liability insurance, strange as these documents are vital to show trust. In particular as our mum is a vulnerable person. The company quoted GDPR restrictions, however as they are operating as a business, that argument doesn't stack up. It's a reasonable request and they should, in my opinion, have them ready and available to show potential customers. The person they sent attended for 1 visit, but next day said she couldn't continue for personal reasons. Seems strange and was somewhat upsetting for Mum who'd taken a long time to build up the courage to have someone, only to find they dropped her the next day without any real explanation. Not a good way to do business. Overall we've decided not to use this company again going forward, you can decide for yourself. FOLLOWING THE REPLY FROM Good Life Sorted The helper "showed" documents, but would not provide a copy. Why is that, what's to hide? I was present when the helper first visited (permitted under COVID restrictions as Mum is in our Support Bubble and we are her carer's). There were no COVID19 safety precautions at that visit, none of us wore masks and due to the size of the flat 2 metres was difficult to maintain. This was not raised as a concern at the time, if it had been we'd have taken steps for the following visit. In my business we ensure a COVID 19 policy is sent to our clients to ensure they are aware of health & safety requirements, we explain to those present in properties our COVID 19 safety requirements and if these are breached we raise it with the client and possibly cancel our visit. This company obviously have a different policy, however that was not communicated to us in any formal way. Should it haver been? Interesting that you've researched this and know who we are. I never provided that information to you, yet you seem to be able to find records of conversations when we didn't provide any names to avoid upsetting Mum. You run your business as you choose to do of course, suffice to say I find the way you do so not transperent enough. Like any business you can choose to adopt a defensive position, find excuses, blame others, etc... Alternatively you could also choose to review your systems, deal with the valid points raised and/or ensure that going forward others don't have a similar experience. over to you. No need to reply, we've moved on.
Sally
Apr 01,2021Sue is amazing, she is so professional, flexible, caring and supports my 90 year old Mum with such joy! She has become a regular, trusted companion at a time when my dear Mum needs support to maintain her independent living status. The team, Constantine and Sue are diligent and a pleasure to deal with. Since engaging their services Mum and I have been able to maintain more of our Mother / Daughter relationship as she ages and has more needs. I also feel supported in keeping my own life and career on track. I highly recommend this company and service.
T Morgan
Feb 25,2021I wanted to give an update that the lovely lady we have had from Good Life sorted has been absolutely amazing, she is kind, considerate, experienced and is also supportive to me as a daughter in keeping me informed about my Mum... If you are looking for care in the home then Good Life Sorted is absolutely my recommendation
Hester
May 03,2022A Good Life Sorted helper has been visiting my mum for around six months now. Mum (who is 84) was reluctant to accept any help, even though her daughters could see how valuable this could be. We have all been very impressed with how things have worked out! Jo is efficient, helpful, flexible and (very importantly) kind and patient. The set-up and admin has also been very well handled, and we feel the charges are very reasonable. Warmly recommended!