goto.energy
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A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.
Reviews 716
Terry Skipsey
May 04,2021Quick and efficient service by a pleasant operator.
Paul roberts
May 04,2021Recently decided to change supplier, was recommended to GOTO energy, GoTo decided that they would take payment before the switch was made. Tried unsuccessfully to contact them, so contacted Look After My Bills, despite their terms saying I could contact them upto 5pm on the 14th day to cancel , when I contacted them on the 13th day I was told I could not. I emailed both companies and the switch was cancelled, took Goto 3 weeks to refund payment already taken. Got an email from Dan at LAMB saying I had cancelled outside the cooling off period, WHICH I DID NOT!!!!!
Mr James Gulley
May 04,2021Great customer service, easy to navigate website, A+ would highly recommend 😊
Bobby
May 03,2021Kept me informed to when I was coming to the end of my contract I switched me over to a better one
Philip B
May 01,2021Goto energy have a great customer service and have very competitive rates, especially if, like me, only having electricity.
Kevin Coward
May 01,2021Very professional, have me a good price
Miss Elizabeth Purslow
Apr 30,2021The gentleman on the phone was very friendly and helpful, explained the tariff to me professionally.
John
Apr 30,2021Clear and helpful advice.
Paul Berry
Apr 30,2021They phoned up offering a deal to stay for another year, but turned out to be a Sam to charge me more a month than I already pay , not taking into account my solar panels Thanet heavily decrease my usage in summer months. On top of that the fixed contract offered was nowhere near what they offered a couple of month previous, they just want to overcharge and pretend their doing you a favour. Criminals !!
Ms Reid
Apr 29,2021I was going to change suppliers due to the impending price increases but I received a better deal from GoTo Energy so I decided to stay with them. This was accomplished without any problem.
Colin
Apr 29,2021Very impressed with the customer service, had a call back within 24 hours to arrange a lower tariff and refunded credit on my account.
Jenny Jones
Apr 28,2021The operator didn't have the information I needed and promised to ring back, which he did, and gave me all the information I needed. Very good service.
Debby
Apr 28,2021Great service!
customer
Apr 28,2021Great support and a great price!
customer
Apr 28,2021Excellent customer service, sort waiting tomes and query promptly dealt with by professional friendly call handler.
Mrs linda summers
Apr 27,2021Quick and easy to change tariffs
Mr. Amrik Singh Nijran
Apr 27,2021Great communication skills
Gary Allen
Apr 27,2021Good customer service Easy to respond to email Nee tariff set up quick
Mr Alexander Grant
Apr 26,2021I found the pricing from Goto energy comparable with other offers that were available, not the cheapest. They handled my enquiry in a very professional manner, and were very transparent regards the breakdown of the quotation.
Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB
http://www.goto.energy
John from Bromley
May 04,2021I've just renewed our combined energy supply for the coming year from Goto Energy. Not had any concerns over the previous 12 months, its all be very smooth.