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goto.energy

4.5 (716 Reviews)

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A trusted supplier of green energy to the U.K domestic market offering transparent, sustainable value for money to our members while focusing on providing high levels of service in a competitive market.

Reviews 716

4.5

Out of 5.0

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Elizabeth
Feb 10,2021

A great company. Easy online page. Really friendly customer service.

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customer
Feb 10,2021

Great service. Quick response and very helpful.

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M Lang
Feb 10,2021

Good service previously & therefore pleased to renew to continue with new agreement for a further 12 month period. M L

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Sparklefairy
Feb 10,2021

Great service. Very helpful polite gentlemen who listened and helped me with a new tariff.

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The William
Feb 09,2021

Helpful customer support team. Excellent on-line meter readings. Thoroughly painless.

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customer
Feb 09,2021

Excellent customer service and competitive rates.

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mary spooner
Feb 09,2021

excellent service low prices not had any problems so far

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Pete Ford
Feb 09,2021

All very prompt & easy. Having reviewed comparative costs the renewal was competitive & easy to complete.

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Graham Elms
Feb 09,2021

Excellent customer service

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Erik Hamburger
Feb 09,2021

Good user-friendly website, keen prices, excellent customer service.

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customer
Feb 09,2021

Excellent all round service.

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Brian Campbell
Feb 08,2021

Have just renewed with Goto for another year. Excellent service, cheapest supplier and superb customer service.

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customer
Feb 08,2021

Very polite and courteous, very helpful when reviewing my tariff.

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customer
Feb 08,2021

The service I received from abbey today was very efficient she told me everything I needed to know x she was a very pleasant young lady x she changed ny energy tariff with no problems at all Kind Regards Carol Dunn

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Nick Pascoe
Feb 08,2021

Cheap, green and able to talk to a real person

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richard page
Feb 08,2021

Easy to use the app very good to contact And fair on price

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customer
Feb 08,2021

very good indeed

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Dr David Woods
Feb 08,2021

Very helpfull and welcome conversation with GoTo's excellent Ian convinced me that my inclination to stay with GoTo was justified. I told Ian that one of the factors was the excellent use of appropriate typography and layout which makes the accounts statements very easily readable. Thanks indeed.

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Russell
Feb 07,2021

Terrible company out to con you out of money, keep raising my direct debt. Monthly usage (which i keep an eye on every month) Is on or around £60-£70 maximum, yet they need £105 a month and seem to want to up it every other month, apparently now i am told that direct debt will be going up again due to covid usage being more, to which they have already been told i have no higher usage as i always keep track, i am £300 in credit and like others have said they will not give me anything like the amount they hold back, i am now leaving the company at the end of the month to which they still want £123 for the month even though the £300 credit is still in their pockets, and so far this month my usage is at £18, Terrible company would not recommend at all very poor customer service also... just out to take money that is all.. i will be in contact with them to get my money back, if that fails again it will be dealt with through my solicitor.

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customer
Feb 06,2021

Easy approachable quick. Excellent customer service

0800 056 4843 [email protected]

Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF, Sandwich, GB

http://www.goto.energy

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