Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 190,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet Homecare, and how our services work, please click here.
The lady who delivered my medication was very helpful and courteous
The nurse never wasted her hands came without steril wipes so no infection control so I think it was a bad practic
Whenever I have to order my injection it’s easy and hassle free. Also the delivery always goes smoothly and the driver is always polite.
Ordering easy. Kept well informed with reminders. Time give to within an hour on the day and stuck to.
Thank you she was great
Excellent notification of delivery time. Driver very polite and delivered on time
Friendly delivery driver who delivered within the time frame stated
I like the fact I can have deliveries sent to an alternate address since I work office hours. I also like that I am given a 2 hour delivery slot the day before delivery. I do not like the fact that my mother in law was interrogated at the door step because her name was not my name. She then had to wait while the delivery person went back to his van to make a phone call before my items were handed over. This should not have been the case since I made it clear that the delivery was going to my mother in law at the time of ordering.
Friendly and helpful. Arrived earlier than expected. Thank you
Very efficient
On time delivery with friendly and helpful driver
Driver was vey polite and in time slots
Excellent service arrived on time
Had text message of time slot for delivery… did not arrive within time slot left it a couple of hours before making contact to be advised that the time slot had changed to the afternoon and text message sent out. When advised that I had not received the so called text message was informed that it’s the logistics team … still advised that I had not received it and could that be raised as a concern…. Didn’t want to take accountability just blamed it on the logistics team
Very helpful nurse, very calming and gave clear instructions
Easy and no problems. This is how it should be. Well done 👏
Very good customer service and prompt delivery
Was on time very polite
Health net always very helpful on the phone. Delivery is always very good, on time and very pleasant staff
Allan
Feb 05,2025Got email day before with time slot and arrived exactly on time.