Batteries don't last 1 week so think i will send back
5 Stars, excellent company, products are brilliant. Highly recommended!
Great Customer service. Unfortunately I was given the wrong advice for an item I wanted to integrate into my current set up. However after this mistake was realised Customer services were amazing and issued a refund immediately. If I was to convert from my current set up I would choose HEY! without any delay.
I managed to lose a screw for the doorbell. Spoke to Ben at customer service and he sent a replacement the next day. Great service, well done.
Excellent customer service from Ben. I asked for help finding a plug to use on the excess led light cable I have going spare. He is sending me out a plug free of charge.
I love the products and although I had a slight issue with one of them the team were super helpful and resolved it quickly :)
Really pleased with the items I purchased (bulbs and a motion sensor) which were delivered quickly and work well. Would have like to have seen more technical information about them available on the website, but was able to buy and return if I wasn’t happy. Had no issues and will likely buy again.
Works well, easy to set up, good wide angle and night vision
Leak detector is a great product and customer service is really helpful, but the instructions for connecting it to the router are not great. Once it was connected it worked exactly as expected.
These bulbs are brilliant the only minor negative detail is that they only come in screw bulb, they do come with an adapter for bayonet but this makes them proud of some lampshades. Also if you have a power cut they all turn on and if not programmed to turn off they stay on ! No fault of the product ! Other than that , exceptional
The lights work great! I got the spotlight ones🥰
No the best quality and took multiple attempt to register.
Very happy to came across Hey! Product range is basic but that's all I need as smart home beginner. Very simple to use, quickly delivered and packed with personality, what else you need
Absolutely excellent products, work really well with any smart home and most importantly for me is the excellent integration with Alexa. Backed up with amazing customer service and support.
Easy to setup with the app the only down side is mi would say 75% of doors now aren't level with each other so as I did I had to make a spacer to bring one side level with the other obviously I wouldn't mind paying slightly more for some spacers/shims to do the job
Great products, quick delivery. Much cheaper than other similar companies.
Excellent service, posted immediately, even on a Sunday.
Absolutely excellent customer service and support. I placed an order for several items, all arrived next day on time. Easy to install and understand, backed up with amazing customer support. Works seamlessly with Alexa and easy to link to various other devices, to set routines and interface perfectly. Very neat, smart and nice looking product and I love the branding. I will definitely be buying more, if you want to set up a smart home with Alexa integration these are the products for you, and you don’t need any extra hubs as they simply connect through your Wi-fi 👍🏻
I spent a long time researching lamps for our planned soffit light installation and eventually decided to go with hey! They were easy to connect and really easy to control. Have been in contact with them a couple of times to check a couple of things and there speed of response and helpfulness are second to none. Thank you.
Jamie
Apr 16,2021Really professional and high quality piece of technology