Was very plesant and helpful!
Easy search and checkout for an item I knew I wanted to purchase.
great online and in store experience. Great user experience on website. friendly and helpful staff in person. An all around good experience so far. Please just let the delivery be good .
Checkout was difficult. Tried to purchase in-store and had to provide so much information just to place order that I left without the furniture despite having cash in hand. I just wanted to buy something not sell you my data to sell to third parties. Let people buy furniture without providing a blood sample, work history, and family tree. Thanks.
Easy to use webpage for ordering, every order we have picked up or received has been in great condition. Great place to shop.
Easy ordering
Your customer service Personnel was very helpful, thank you, they made the sale!!
With a wide array of product options, shipping options, and ways to pay, it's hard to use anyone else for furniture needs.
Always easy
It wouldn't recognize my password so I reset it. Then it wouldn't recognize my new password so I gave up and checked out as "guest." Then I tried to use PayPal and it told me my address through PayPayl was invalid. It's not. I use PayPal almost daily and have had the same address since I opened the account. So I used a credit card. Then it corrected the address I put in because I spelled out Street instead of abbreviating. And even when you click the X to close the box at the bottom of the screen for the "Consent tracking," it comes back on EVERY SINGLE SCREEN! What a pain.
Ease of finding items and completing the purchase
Great selection, different levels of pricing for almost everyone, ease of website
I couldn't get my credit card to load into new card. Customer service was not open to deal with matter. I love homemakers but I wanted to buy something and couldn't, had to use my NFM card which I didn't really want to do.
Website was very easy to use.
This is the third purchase I've made and the items have been good quality so far. I love that they have so much different items. Unlike other stores that have limited items.
It was very easy to find the products I was looking for and check-out super easy.
Ease of shopping experience
Great price and customer service, very quick responses to multiple questions.
Great rep - made it easy!
RB
May 05,2024Website easy to navigate. Virtual assistant was very helpful and knowledgeable. All my questions were answered in a timely fashion.