I dropped in without an appointment due to an unexpected problem. Horsepower found time to look at my car. They found the problem and resolved it the same day. Brilliant.
Very friendly until the the purchase was done. They hid a gearbox/clutch issue and then tried to find excuses for it saying it's normal. They didn't even notify DVLA about the sale. 5 weeks after and no v5. LE: Even after 6 weeks DVLA stil hasn't received the v5 from then . I doubt they even sent it to DVLA 👎
My recent car purchase experience was exceptional. The customer service was impeccable, with both sales team members being extremely helpful and knowledgeable.
well what can i say. my personal experience has been hugely positive. i saw a car for sale online with horsepower. Upon giving them a call i spoke to Danny who was more than happy to answer all my questions about the vehicle. I contacted my finance company and gave them the details and it was all sorted within a couple of days. I did see rather a lot on negative reviews. However after collecting my vehicle it was better than described. it is a very high spec and in all honesty was listed far cheaper than the market value. the only negative part i could find was the wheels had some kerbing which over all really isn't that bad and for a car of its age is expected. I've arranged for the vehicle to go in for a full service and have the belts changed which Danny did offer to do at their garage but despite the offer i opted to have it done at my local garage so they can give the car a good going over. i also bought some new alloys to replace the current ones. overall my own personal opinion is the negative reviews are from people not viewing cars or asking the right questions. and more importantly they are turning up expecting a 10 year old car to be in brand new condition. but then complaining when that's not the case. but from me its a massive thankyou to Danny and horsepower for a great deal and fantastic service.
A very pleasant experience. Went to look at one car but it didn't do anything for me, but remembered that when I phoned originally the car I was after had been sold. Jason had suggested another car they had in stock at a similar price and I had been looking at it online on and off. There was about 60+ photos to look at including underneath the car which made it very easy to decide. So having remembered that recommendation I asked Danny to look at that one instead. Once viewed I knew I wanted it and 5 days later I picked it up and they had put a full years MOT on it for me. I am now the proud owner of a Hyundai Coupe which is a really nice looking and unusual car. Thank you Jason and Danny. Would definitely recommend.
Pleasant staff, very smooth purchase
Always terrific!
good customer service
Friendly and helpful staff. Problem with the car solved at short notice. Kept up to date with the ongoing repair.
Very recently bought my new car from Horse power. Fantastic service. Great sales team. Very good All over experience.
I was able to book my car in within 2 to 3 days as it was making a clunking sound I was very pleased as I use my car every day for work I was informed with regards to the work needed plus the price Well done Horse Power the usual good service
Professional, knowledgeable and trustworthy on every level. Friendly and reliable people! The best in Tonbridge.
As usual, the service given to me and my car was helpful, friendly, timely and professional. No complaints from me.
Needed urgent mot on my wife's car. Got great service duncan in reception got me booked in and also explained the advisorys once mot was done Highly recommended
The staff were efficient and courteous. I had my car booked in for some minor repairs which were completed at a very reasonable price.
Kind and helpful and good work.
A very efficient service. I would recommend others to use Horsepower.
Always friendly, helpful and obliging.
Helpful nice staff and reasonably priced service and remedial works
Local and loyal
Mar 04,2024As always, trusted service from a great company! Always good and always fair.