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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Reviews 143
AB
Dec 12,2023All requests were fulfilled, and communication was efficient and friendly.
Consumer
Nov 16,2023It has to be said Rebecca Phoenix made a difference to the whole experience from start to finish. She even went over and above when my mini didn’t arrive on the promised delivery day. She contacted the Dealership told them it was unacceptable and ensured it was delivered the next working day by 8am
Pete Robinson
Nov 03,2023All round excellent service
Anon
Oct 27,2023Excellent service. Very straightforward and a car at a reasonable price and delivery timescale 👍
Julie d'Adamo
Oct 24,2023A huge shout out to Katie Bantock. Thank you for everything you have done You've been brilliant every step of the way! Unfortunately, I didn't move forwards with this lease as per our conversation due to personal reasons but thank you for help with financing and excellent communication
Enzo
Oct 24,2023icarlease were amazing! They made the whole leasing thing seem easy with their guidance and patience and put me at total ease. Super helpful, I will be returning!
Maggie Smith
Oct 17,2023I used icarlease for my Kia Sport.my contact there was Katie Bantock. I cannot speak highly enough about Katie. She has great communication skills, always prompt with replies, polite and efficient.
James Doherty
Oct 13,2023I received excellent service from Rebecca from start to finish. The market is very challenging just now but I ended up with a very good deal, and she made the process very easy and stress-free.
Alexander Dorodko
Oct 09,2023Rebecca has clearly communicated throughout the whole process and the car was delivered as originally promised.
Helen Gill
Oct 08,2023Great price and great service! Vik and his colleagues kept me up to date throughout the process and nothing was too much trouble. I would definitely recommend them to friends and family, and I wouldn’t hesitate in using them again in the future.
Richard Tucker
Oct 07,2023Rebecca is a credit to icar Lease, she was brilliant from initial contact through to after delivery contact. We will definitely be back again !
customer
Oct 06,2023We inquired about a certain car that was unavailable. And within a couple days the ground work had been done a an alternative car was found. Everything sorted and car delivered 10 days later. Fantastic service and 100% would recommend.
Lazi Iza
Sep 26,2023Vik and the team are a pleasure do deal with. Prompt with replies, happy to help and always understanding when things go south :)
Philip Reason
Sep 18,2023Vik was extremely helpful from the point of the initial enquiry through to delivery. Very reassuring to be dealing with a quality outfit like this.
Mark
Sep 14,2023Got recommended this company by a friend and spoke with my account manager Vik who helped me throughout the whole process and was very patient even though we changed the order few times! Thanks Vik 5 stars
Marwaan S
Sep 14,2023Excellent customer service all around from Vik, was very knowledgeable and took the time to answer all my questions.
Stefan Merrison
Sep 14,2023Probably the smoothest experience I've had with a car leasing company. Vik was polite, timely and patient with everything I requested even after changing my mind a few times! I would highly recommend them.
W Kayani
Sep 14,2023Great service, great care, extremely happy with my car. If you're using this company ask for Vik. He was very professional and understanding of my circumstances. He helped my find the best deal for the car of my choice. Would definitely recommend and use it again for my next purchase.
Jacob Al-Rashed
Sep 14,2023Had the pleasure of dealing with Vik. Professional and communication consistent throughout. Would absolutely recommend.
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, GB
http://icarlease.co.uk
A Langley
Jan 10,2024This was the first time I had leased a car and Icarleasing were very helpful at every stage providing me with all the information I needed and answering my questions quickly. They kept me updated and fully informed throughout the process right through to the delivery of the car.