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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Reviews 143
John Walsh
Sep 14,2023Didn't end up completing the deal due to family issues on my side but leading up to it I had some extremely helpful chats with a very knowledgeable and friendly young man called Vikas? (I think) Will definitely be returning, wasn't any pressure selling and wasn't made to feel guilty when my plans changed
WW
Sep 12,2023I highly recommend given Katie Bantock a call, she was helpful and professional coming back to me from start to finish with ansering number of questions when ordering my A4, slight issue caused by Audi at the end, which Katie jumped on straight away and dealt with, cannot ask for more.
Jason
Sep 12,2023The whole experience from start to finish was very good and professional. Rebecca Phoenix was outstanding throughout the whole process and I wouldn’t hesitate to recommend to anybody in the market for a lease car.
Sheldon
Sep 11,2023I had an excellent experience working with Rebecca for my car lease! She was incredibly knowledgeable, attentive, and went above and beyond to help me find the perfect vehicle. Her professionalism and expertise made the process smooth and stress-free. I couldn’t be happier with the service I received. Thank you, Rebecca, for your outstanding assistance!
Louie George Young
Sep 02,2023We ordered a Mini for our daughter as she’s just passed her test and this is her first car. It was a surprise and icarlease and especially Craig Sutton have been absolutely fantastic from start to finish in helping us with this. All the way through to delivery today. Craig has been so good and so helpful and i can’t thank him enough. I would never use another lease company, these guys are that good.
Denise
Aug 22,2023Rebecca our account manager was fantastic, she deserved 5 stars. However the car was delayed by 1 week which caused major issues, hence only 3 stars
Gaz
Aug 18,2023Rebecca was absolutely brilliant from start to finish accommodating our needs and budget. Will definitely use again and recommend!
Mr. ian dollimore
Aug 01,2023Even though I had to cancel my order craig was very helpful,understanding and not pushy.if my circumstances change will definitely use them in the future.
Tristan
Jul 25,2023Although there was a significant delay between ordering and delivery I cannot fault the folks at icarlease at all. Craig especially made sure to keep me in the loop along the way. I will definitely be looking at renewing with them in a few years time.
Chris
Jul 21,2023I had a good experience with this company. The car took a bit to arrive but they always kept me in the loop about where my order was. I seriously can't thank them enough for getting me my new car it was definitely worth the wait after being let down previously by another company. I wanna give a big shoutout to Craig for being so helpful throughout
Ben Maughan
Jul 14,2023Rebecca was fantastic at sourcing my new car, quickly and professionally. Amazing service, I would highly recommend them!
Mark Hetherington
Jul 10,2023The communication with the Account Manager (Rebecca) was second to none. Any questions, queries I had whether about the car I was ordering, the paperwork I was required to complete, it all responded to quickly and in a friendly and professional manner. The interactions were pleasant, and never pushy with any up selling. I would totally recommend any car leasing with them. They truly look after their customers.
Michael Hein
Jul 04,2023Found the car I was interested in, put the finance order through and 2 days later after I followed up I was told by Craig Sutton that they are very busy (I was told it would take 24 hours) and now unfortunately all the stock cars are sold and the new price is nearly £100 more p/m. Total waste of my time. Don’t waste yours
Luke Johnson
Jun 27,2023Fantastic experience with iCarLease. Rebecca was able to source the exact car for my family's needs and at a price within my budget. Rebecca went above and beyond to source detailed information on the spec of the car and to make sure that I was happy before proceeding. From first quote to delivery I couldn't be happier and would recommend iCarLease - I will be using them for any future leases.
Richard Dowman
Jun 20,2023Having just taken delivery of brand our new Mercedes EQA, delivered pristine via trailer, I can say that icarlease have been a pleasure to deal with from start to finish. Rebecca was quick to respond to all the questions I had via email (and there were a few!), was always a pleasure to deal with on the phone and the process was easy and efficient. I would definitely recommend them.
Petey
Jun 15,2023Regrettably, I had to cancel my order due to unforeseen issues that took me by surprise. Despite this circumstance, I would like to express my heartfelt gratitude to this company for their invaluable assistance and guidance throughout my car search. I wholeheartedly recommend their services to others.
Amardeep
May 21,2023Thanks to the team for arranging and helping me through the process of leasing my car and putting my personalised plate on with amazing service from Rebecca and Gareth in particular. Thank you once again.
Ryan
May 20,2023Rebecca was extremely helpful, making the whole process as simple as can be. Rebecca was also readily available and helped with all my queries throughout. Even after helping me sorting a vehicle, Rebecca ensured everything was okay, by keeping in touch. Very friendly & professional! If you're after a vehicle lease/rental/sale, I would certainly recommend speaking with Rebecca, who I'm sure can help.
Mark
May 19,2023icarlease, namely Rebecca was more that helpful in the process of supporting vehicle availability, setting up our business and the process of initial order to delivery and follow-up.
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, GB
http://icarlease.co.uk
Mario Mario
Sep 14,2023Spoke to Vik, very friendly, knowledgeable and knew his stuff