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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Reviews 143
Anish Bhojani
May 31,2022Craig was an absolute gem to work with, i initially was searching the internet for a Cupra Formentor, i came across icarlease and sent an enquiry...from the enquiry date to delivery it probably took no longer than 3 months if that! even when i was told it would take approx 5-6!! He was very attentive and responsive to all queries, he would always make sure the client was happy with everything, i am thrilled with my new car and have already recommended family to deal with craig who are looking into a new car at the moment too! Thanks a lot for everything Craig and i am sure we will be working in the future again together!
haseeb zaman
Apr 28,2022Excellent experience with Icarlease. Vik had provided amazing service and got me the car on the exact date that I wanted it. Highly recommend 😊
Leyton Broad
Apr 22,2022Although it was a long process as the car seemed to have taken 8 months, the communication I had from Katie Bantock was excellent, I had a weekly update although sometimes their was nothing to say, the phone call still came to keep me in the loop. Katie was very professional and also took time to understand my situation and help where she could. A pleasure to have done business with and also have had contact since to see if all was ok with my new vehicle
Ben Robinson
Mar 22,2022Fantastic customer service from the start! Special thanks to Rebecca Phoenix for sorting everything so quickly and efficiently,Had my new MINI in just over 2 weeks. Thanks Again Ben Robinson
ashley cooke
Feb 21,2022Craig has been absolutely fantastic, great service from start to finish and helped me the whole way through the process. Thanks Craig brilliant service.
Meryl
Feb 01,2022The service I received from TCH Leasing was excellent. Although delivery of my car was delayed due to shortages of parts I was kept informed weekly. The team were always available if I had any questions. My new car was delivered to my address at the time agreed. I would certainly lease a car from them in the future.
Alex Elyassi
Feb 01,2022FIVE STAR service . very happy! they stated 6 months waiting for the car but delivered in less than 3 months. very helpfull staff. My contact was Garath . helpful guy
Scott T
Feb 01,2022I made initial enquiries in regards to a potential vehicle and initially spoke to Matt to which we had a good chat and he provided all the relevant information required. From that point the communication from placing the order to the vehicle been delivered were very good. Following Initial chats with mate, I Predominately communicated with Gareth who was always quick to respond and answered any queries I had. The biggest thing for me was at no point did it feel like I was dealing with pushy salesman trying to get money out you and close the deal. Everyone was very relaxed and allowed you the time to make decisions. The whole process was a very relaxed feel I would definitely recommend to anyone looking for a new vehicle.
Jill Brown
Jan 07,2022Efficient and easy - always felt informed throughout
Ian Armstrong
Nov 23,2021I found the offer from iCar lease to be very competitive. Once I had made my choice, the whole process from order to delivery was handled very professionally and efficiently. All the staff I dealt with were friendly, efficient and courteous. I have no hesitation in recommending iCar to you
Customer
Nov 22,2021Whilst I didn't up getting a lease (last minute change in financial circumstances) I was very close. Craig helped guide me through the process, options and car information with great communication and knowledge. No question was too big or small. I have recommend icarlease to friends and would happily use in the future should we need a lease.
R Walker
Sep 01,2021Absolutely brilliant service and customer service from initial enquiry through to my car being delivered to my door. I have had the car now for two months and so pleased with the car. The icarlease Team are brilliant and made the whole experience hassle free. I would highly recommend. Special thanks to Matt and Kirsty.
Ruth Taylor
Aug 15,2021Great service, website and email confirmation is clear and easy to follow. Several years ago I had to make a claim and was refunded by Icar with no problems or quibbles.
Elliot Skinner
Aug 04,2021I first started dealing with Abi who helped me a lot find the perfect quote, car and full details that I wanted to apply for. I was then passed over to Kirsty who dealt with the contract and processing. Both of these were really efficient and quick to reply to emails/calls if needed and I was kept up to date through the whole process. I would definitely recommend using this company!
Saif
Apr 19,2021Craig was very helpful in securing the chosen vehicle and kept us updated at all times. Very professional and friendly service. Highly recommend using icarlease.
Daniel
Mar 25,2021I would highly recommend this lease company. The service from the first contact right through to delivery of the car was faultless and simple. I had a monthly budget in mind and was guided through a fair few choices of different makes and models before making my choice. No question was too much for Matt to answer and I asked a lot of questions.Thank you for such a fantastic service! I definitely will be recommending to friends and family.
Jenna
Feb 23,2021Very helpful staff
Andrew
Jan 21,2021Great service, everything was simple and hassle free. Would definitely recommend and use again. Thank you.
Mat
Jan 21,2021Excellent service. Had the car I wanted, in stock and at a great price. I have used other companies in the past but this company had a much smoother process. Will be using again in future
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, GB
http://icarlease.co.uk
victoria
Jun 07,2022Terrible customer service. No communication. I did not hear from anyone for 8 months and only when I complained they decided to respond.