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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Reviews 143
Claire Jones
Nov 17,2022Rebecca was very helpful understanding my requirements and looking in the market to find me the right car quickly
Simon Collins
Nov 15,2022From my first interactions with iCarLease I have been impressed with the service provided. Rebecca who I have mainly been dealing with was proactive in keeping me informed after my initial order was placed and always very quick to respond whenever I had a query. Her colleague Gareth was similarly effective once my car was ready for delivery. I would certainly use this firm in the future when I next need to arrange a lease and would recommend to others.
Anna Ospennikova
Oct 19,2022Seamless experience - Vik Zafar is an outstanding professional, keeping me updated every so often; the overall experience was smooth and pleasant, from quick credit check to my vehicle being delivered on time with regular updates throughout the process. The cherry on the cake is i never had to spent time on the phone, everything was responded quickly and efficiently via email. Digitalisation of business as it should work everywhere!
Ali
Oct 13,2022Rebecca was great at arranging the car with a quick delivery, answered all my questions and kept me updated on the delivery process. The delivery was prompt and the new car arrived spotless. Would recommend.
Ms Hannah Goodley
Oct 11,2022This lease company made the whole experience so simple. I have had many dealing with lease companies before and these by far have been the best. They found me a perfect vehicle (one that was actually built) and delivered within a couple of weeks. Would highly recommend this honest and professional company.
Anam
Oct 11,2022Katie Bantok was amazing and so helpful in helping me find the perfect car. Very efficient and answering all of my questions straight away providing the most pleasant experience without any issues. Thank you Katie! I will definitely be back.
michael Colley
Oct 10,2022Very good service, always polite and helpful when I was chasing up my order. Very straightforward paperwork process prior to delivery, Order took longer than originally anticipated, but then again there has been a world wide shortage of new vehicles.
Karen
Oct 10,2022Highly recommend. Customer service (Rebecca Phoenix) was 2nd to none. Value for money and quick service.
Lance Hasdell
Oct 07,2022I’m very happy with my new 420i, Rebecca phoenix was very helpful polite and professional, my car also arrive ahead of due sate which is always a bonus, will definitely be working with Icar lease in the future Lance
Kate
Oct 06,2022Thought I’d take a punt on this company due to there prices and reviews and was not disappointed Vik and Luke were a joy to deal with everything was easy no faffing and I will 100% be recommending to friends and family
KETAN
Sep 26,2022Even tough my Mercedes CLA took a very long time to arrive, Vic Zafar was absolutely fantastic by keeping me informed every month. He could always be reached and called back immediately if he couldn't pick up the phone. Even his after sales care is ecellent. I would definitely recommend ICarlease.
Robert t
Sep 21,2022I just leased a new mini convertible and found icarlease.co.Uk to be absolutely brilliant and I would highly recommend this company to anyone looking for a car at the right price , good delivery , efficient administration and top class customer service. Rebecca was a tremendous ambassador for her company.
Mike
Sep 16,2022Really easy company to deal with, Rebecca Phoenix and Gareth Wardle on hand to sort things quickly and efficiently. Great communication from Rebecca even a few weeks after delivery of the car to make sure everything has been OK and answer any queries. Wouldn't hesitate to use these again thank you very much even more so in these current trying times for getting new cars delivered!
john bunting
Sep 16,2022Hi, Rebecca was excellent and answered all my queries swiftly and efficiently always with good humour in what is a very competitive market. She kept me up to date all the time and the whole process went through smoothly. Thanks, John Bunting
Brendan Murphy
Sep 15,2022Like many other people awaiting deliveries my car was orderd Oct 21 for March/April delivery 2022 .The fact of the matter is the car was deliverd today Thursday 15th September. Yes the delay was frustrating at times but a big shout out for Katie Bantock who did her best to communicate good or bad news regarding a situation that we both had no control over but Katie did well managing my espectations would i use TCH again a definatley YES!!
David
Sep 15,2022Really great, very efficient, helpful and friendly service. 100%.
Alan Walker
Sep 13,2022Rebecca Phoenix was extremely helpful before, during and after the lease of my new car. I have used numerous lease companies in the past but would definitely recommend Rebecca from icarlease.
Elliott Moseley
Sep 09,2022Dealt with Katie from icarlease and she hit every expectation set for our company requirements. Went above and beyond with the finance and had the car ready in the timeframe set. Our company will be using Katie and icarlease for our future fleet in 2023 and beyond….
Jordan
Sep 09,2022I was stuck in a inconvenient situation where I needed a car as quickly as humanly possible after having my trouble with my previous financed car. I had searched multiple car leasing companies and they all had 3 month (or more) waiting lists for the type of vehicle i needed. In step iCarLease and the fantastic Rebeca Phoenix!! As soon as I was introduced to Rebecca I knew I was in good hands. She managed to arrange the vehicle I wanted to be delivered to my home address within 2 weeks of our first phone call. She went above and beyond for me, email responses were within minutes, phone call and text updates regularly and really gave me the peace of mind and assurance I was in the right place, not to mention the price was very attractive and better than all other companies I had spoken to! My car arrived bright and early as organised and I have not looked back since. This is my first time leasing a car after being hesitant around the process previously and I can now say I will not go back to financing/purchasing again. Even after I have received the car months on I still have direct contact with Rebecca for anything i need relating to the car and my lease, and again responses are instantaneous. I recommend icarlease to anyone and have nothing but good things to say about the company. Rebecca is a credit to the company and look forward to arranging my next vehicle in the coming years.
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, GB
http://icarlease.co.uk
Keith Harrison
Dec 07,2022Really good company to deal with and they always promptly replied to any queries I had. Car delivered exactly on time and in tip top condition.