Our experience was excellent! Robert was able to answer our questions and give us the information we needed to feel confident about going forward.
Sherry was incredibly helpful. She was knowledgable, answered all my questions and was patient as I questioned everything. I had a freeze on my credit report so we couldn't finish up that night. I unfroze it and she called me back the next day as promised.
Dillon was awesome. No price gauging, or changes. Very up to date on all aspects of the internet. Thank-you Dillon!!!
Cody was awesome!!!!
She did a great job. She got us very good deal on our sevice plan. Couldn't be more happy.
Peter did a great job of getting me a plan that met my needs and went above and beyond the call of duty! Great service in a timely fashion.
Marcy was excellent not only does she thoroughly explain everything well but she makes you feel like she truly enjoys helping you. The experience with her was like I was talking to a friend. She is the best representative I've ever interacted with.
Not sure who I now gave my info to.......I thought I was talking to Metronet but this I have not received any correspondence from them only this third party email
Great customer service. Easily set up service and thoroughly explained the options offered.
Daniel - Was extremely professional, explained the plans and offered suggestions for what I should purchase. Great customer service.
Sherry was excellent at customer service, she had a lot of patience with me. I’m a senior and don’t understand a lot on technology but she was very helpful. If I could give her 10 stars I would have. Thank you, Debra Rocha
I had the best customer service, Rachel was awesome with me. She went above and beyond to help me find what I needed and to get my services connected. She is the perfect example on what a customer service representative should be. I am 100 percent happy with my experience and will definitely refer my family and friends thank you!
Daniel was above and beyond the best associate I’ve talked to. I have dealt with ATT, direct tv and dish. He was extremely professional patient and understanding. Actually made a very stressful day trying to take care of my mother in law end in a good note. Thank you Daniel for your patience and humor.
I was treated sensibly, and will certainly steer others your way. Thank you, and Sherry was great to deal with !
Nicole was very thorough in answering all my questions. Gave me the best options based on my needs. She went above and beyond.She deserves recognition for her work.
Daniel was excellent in setting up new internet service. Would recommend
AMAZING SERVICE!! JASON WAS GREAT HELPED ME GET A GREAT PRICE ON INTERNET AND TV! GRATEFUL HE'S THE ONE THAT PICKED UP THE PHONE!
Peter was the gentleman I talked to he was very well spoken explained every step very good ! Hope it all works out . Thanks Joyce
Daniel was my order taker. Super friendly & helpful ! I hope I can install all the equipment being sent 😮 myself - Daniel was informative & didn’t try to oversell anything to me. Thank you
edward
Jul 19,2019All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed