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Reviews 791
Deborah
Jun 18,2019I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.
Sylvester
Jun 18,2019Peter was very helpful and professional!
Bhanu
Jun 18,2019Amazing service excellence Peter was very helpful and placing the order explaining the first bill and explaining the installation package definitely recommend
Amanda
Jun 18,2019jason was very helpful & knowledgeable!!! he is definitely one of the absolute best customer service agents i have ever had the pleasure of working with on the phone! he was informative & patient! he answered all my questions! Keep Up The Good Work! KUDOS TO YOU JASON!!!
MO customer
Jun 17,2019Mitch, my customer service representative, was very knowledge. He went over the options I had. And took the time to make sure I was going to get what was needed at my new address. I was able to get the service I want scheduled. Very easy to use service.
Harshadrai Parmar
Jun 16,2019I called for information and immediately cancelled but cancellation was not done, I had to call second time to cancel, which was then done. The installation without help may not be convenient for many not so sophisticated customers. Rates are good but many have complained about poor service.
Joseph
Jun 16,2019Excellent customer service from the get-go Thank You Peter
Mario
Jun 16,2019My experience with Peter was great !! Will recommend
Donna
Jun 15,2019The young lady was very helpful. She let me know all my options and helped me with my decision.
Victor
Jun 15,2019I had an exceptional experience with consultant I spoke to. She was very friendly and knowledgeable about how to help me. I will recommend your service to friends and family. Thank you for your help
Robert
Jun 15,2019Today, I Received excellent information and guidance from Brian at Direct TV As a result of his help and guidance I purchased a subscription to Direct TV.
Walter
Jun 15,2019Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter
william
Jun 15,2019So far our experience with your company is excellent . Thanks to Rachael she is very very good. We hope the rest of our experience with your company will be the same. Well that was short lived she’s a great sales person and a great bull shiter ! Canceled service nothing but lies! No thank you ! Bad bad bad !
Charles g. Sharp
Jun 15,2019Was a great experience getting set up for internet. Jason helped me get it very nice person to speak to. Got everything set up and explained it to me.
JEN CRITTENDON
Jun 14,2019Mitch did a fantastic job of providing me options and was quick, friendly, and helpful!
Nicholas
Jun 14,2019Robert B was fantastic. He was knowledgeable, professional, and courteous. He helped me set up new Direct TV services in a very short time.
Donald Robertson
Jun 13,2019Exceptional service! Very knowledgeable and helpful with all concerns.
Pamela Lesch
Jun 13,2019Justin the SUPERVISOR is totally rude and told me my opinion doesn’t matter to him. I asked to speak to a supervisor and he told me, he was. BUYER BEWARE FOR SURE.
Mariah
Jun 13,2019The guy I talked to was excellent! He gave me all the information I wanted and was very personable. Very pleased with the service!!
Trenil
Jun 19,2019Honest help and professionalism was offered by staff