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Reviews 791
BERTINA
Jun 20,2019It does not happen often that getting any kind of services installed can be a pleasure. Phil was great!! Friendly, informative and really good at his job!! Cudos!!!!
John
Jun 20,2019All my questions were answered. Agent was vary helpful and friendly.
Vincent
Jun 20,2019Sherry was very helpful.
akito3
Jun 20,2019I had originally spoken to Ms. Francis. When I called back I was routed to Ms. Sherry. Not only was she as fantastic as Ms. Francis, but she first tried to locate her. When she could not she tried to locate my order and walked me thru everything very diligently. Thanks for a wonderful experience.
Michael J
Jun 20,2019Representative was friendly and informative about the products I was interested in. It was nice talking to a real person in America!
David
Jun 20,2019Sherry was very friendly and professional and answered all my questions. I appreciated her service!
Ollie
Jun 20,2019I was very well assisted by Marci, who helped me get Spectrum Internet at an address that all others told me was "unserviceable"! I even got a same-day installation appointment.
Kim
Jun 20,2019Very pleased I checked out this site! Moving cross country and not familiar with the different internet services provided in my new area. This helped me to choose the one that is perfect for me! Highly recommend.
inez
Jun 20,2019Overall the experience was great, spoke to one of the employees who helped me out, Peter was great and he was able to answer my questions and not lose me a a potential customer. Overall was great!
Adam
Jun 19,2019Patrick was an amazing help
Katie Wallace
Jun 19,2019Great experience
Ryan
Jun 19,2019Peter was great he helped out and it was great to hear that he was from Michigan as well
Andee
Jun 19,2019When ordering new service I let the representative know that I needed service installed on a specific day. I confirmed multiple times before ending the call that the service would be installed on that said day. When I recieved the confirmation email I saw that the installation date was not on the day which I was told. It was actually set for the following week. The day that I needed was not availabe. I was lied to in order to get me to sign up for service. It could not have been a miscommunication or misunderstanding given the number of times I clearly & concisely confirmed the day with the rep and recieved confirmation back from him.
Dan
Jun 19,2019Rory was an absolute pleasure to work with. He was pleasant and I felt no pressure at all. His personality and his knack for getting one to feel comfortable is an asset to your company. I can only hope the product I'm purchasing is half as good as he. If so, I'll be one happy customer...
Debra
Jun 19,2019Very informative rep. Pleasant experience
Russell
Jun 19,2019Brian was very helpful! He explained everything to my satisfaction!
Lona Amorgianos
Jun 19,2019Daniel was my representative for adding sevices to a new address. he was helpful, polite and answered all my questions
Amritpal
Jun 19,2019Great customer service. They answered all of my questions.
kenneth
Jun 19,2019Rep was very professional and a great talker. Very pleasant
MaryAnn
Jun 20,2019Robert was FANTASTIC !!! He was friendly, professional and knowledgeable. I feel confident that I am getting the services I need.