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Reviews 600
Jack Weaver
Jan 03,2025Mike Contreras has always been very professional in his dealings regarding our home, auto, and liability insurance coverage. Being a senior citizen on a fixed income, annually I now find it necessary to evaluate my insurance coverage and premium costs. Mike always exhibits patience and professionality in answering my questions and providing guidance.
Justin Ruffin
Jan 03,2025Amanda was amazing, professional and met my needs
Al
Jan 03,2025I recently had the pleasure of working with Ben Ferguson and I couldn't be more satisfied with the service I received. From the very beginning, he was incredibly professional, taking the time to understand my unique needs and explaining various insurance options in a clear, easy-to-understand manner. What really stood out was their patience and attentiveness. I had numerous questions, and he answered each one with detailed information, ensuring I felt confident in my decisions. If you're looking for an insurance agent who listens, educates, and cares, look no further. Highly recommended! -
Gary Turner
Jan 03,2025Becki was so helpful, friendly, courteous, professional and efficient in adding a new vehicle and explaining coverages. Great Service!
Tiffanie Gilliard
Jan 03,2025I reached out to the company after learning my homeowner’s coverage had lapsed due to issues with my mortgage company I was not aware of until it was too late. Tara Ealy was extremely compassionate and quick with helping me to resolve this issue. She listened to me, made me feel like I mattered and helped me get coverage again at a good rate. I really appreciate her for this!
Kelly Vaughn
Dec 31,2024Rebecca Herrin was very helpful to us today! We appreciate your great customer service! Thank you for your quick response and friendly personality!
Aaron Brace
Dec 31,2024Yannick Khan has been incredibly helpful dealing with my complex commercial insurance needs. He picks up every time i need something and handles it right away. Ive had many headaches with other companies in the past so its amazing to find an agent i can finally rely on. Thank you for everything Yannick!
John Enders
Dec 30,2024Working with Lauren has been great. She's responsive and knows what she's doing. I'd recommend any landlord to work with her.
J Trucking
Dec 26,2024Ramen is awesome, he took care of my trucking insurance
Burtis Davis
Dec 25,2024Heather Knight was very helpful in getting quotes and renewing my insurance also helping me to figure out how to switch agents. She was very knowledgeable and polite and a pleasure to do business with. Thank you
Juliette
Dec 24,2024Nick and everyone at insurance hub helped us be able to keep our business running by finding us affordable auto insurance - Thank you!
Jeffrey Barr
Dec 21,2024Mrs. Robin Roberts provided an outstanding experience when assisting us with our commercial insurance needs. From start to finish, she was incredibly helpful and knowledgeable, making what can often feel like a complex process straightforward and manageable. Her responsiveness and respectfulness stood out, especially when we had multiple questions—even after business hours. Robin's patience and dedication to ensuring all our concerns were addressed with the utmost professionalism were truly remarkable. She consistently went above and beyond to meet our needs, and her expertise made us feel confident in our choices. Her level of customer service is exemplary, and we believe she could teach other agents how to deliver such exceptional service. Without a doubt, we will highly recommend Robin Roberts to anyone seeking insurance solutions. Her professionalism and commitment are unmatched. Thank you, Robin!
Rey Medina
Dec 21,2024I am very satisfied with all customer service and the professional, excellent attention with Miss. Melissa. Super understanding and clear in all explanation I received from her. Miss. Melissa I will recommend her 100%.
Moreland HOA
Dec 20,2024Horrible communication, responsiveness, and customer service. There is just no way that the positive reviews for this company are real. I worked with my agent, Salima Baloch, to try and get a new commercial policy because my existing policy was non-renewed. One would think that this is something that an insurance agent would deal with on a regular basis, right? I reached out about the non-renewal as soon as I received it in the mail at the beginning of October, since our policy would lapse in mid-December and I wanted to have plenty of time to evaluate policy options. I was basically told "don't worry, we've got this". Great, glad they have it covered and I can sit back. I heard nothing from them for a full month, so I called again in early November for an update and was told "don't worry, we're working on it but it's just taking a little longer than expected to get options, since standard market companies declined due to the non-renewal and we'll have to go to non-standard market companies". Again, understandable and probably something this agency (and agent) deals with on a regular basis, right? So I kept waiting, but wanted to reach out a little more frequently for updates since half of the lead time had been taken up by them already and I was starting to stress a little bit about getting the new policy stood up in time since I have no idea how long this is supposed to take (they never set any expectations on timelines). I started sending emails to get updates - Salima never responded to emails where I was just asking for a quick update on where we stood in the process (is it really that hard to answer an email?). I would call for updates and she would pick up maybe 10% of the time. Every time I (miraculously) got a hold of her, I would get the run-around that "our team is working on blah blah blah and I should have an answer at the end of this week or early next week". Then early next week comes around and I get 0 communication from her. I keep having to reach out for updates because now we are in December and I'm starting to really worry about having no insurance when my policy expires. I still can't get Salima and these people on the phone or to reply to an email. The lack of customer service and responsiveness is staggering. Not only are my calls not being answered, but Salima would actively send them to voicemail with an auto response that she'll call back in an hour or a couple of hours. She has not once called me back, even when I've left voicemails. So now we are about 12 hours from our policy expiring and I have not seen a single policy option from Salima or anyone from this incompetent agency. Throughout the entire process, I initiated almost all communications about policy renewal. But hey, I guess they're "working hard" which counts for something. Save yourself the trouble and keep your sanity - do not work with these people.
willa mc
Dec 18,2024Catalina Gomez, she was kind, helpful her attitude was great! with me very patient to me asking many questions. She made me feel comfortable on the phone thought I was speaking to one of my family members that's how she made me feel. I will highly recommend her to my family and friends. Thank you! Catalina
Dale Davis
Dec 18,2024Rebecca was so helpful and went beyond to help me. With that said I’m very thankful! 5⭐️!!!
Rena Moss
Dec 18,2024GREAT SERVICE!! Monica was knowledgeable and went above and beyond with helping us with our needs. She really knows what she is doing! She is professional and courteous. Two thumbs up!
Rena Moss
Dec 17,2024The InsuranceHub is wonderful! Monica Lott consistently goes the extra mile whenever you need assistance. She really takes the time to explain all our options and is always super friendly and supportive whenever you need her. I gladly recommend Monica at the InsuranceHub.
Youl Ah Kim
Dec 17,2024Brett is very nice and helpful. I'm glad to have met him for I am new to the area.
1720 Lakes Parkway, 30043, Lawrenceville, GA, US
https://insurancehub.com
John Johnston
Jan 04,2025Tara was amazing. She made the experience easy and with no stress.