Reasonable with required options
Website was user friendly and response was quick and easy.
Service over the phone was very helpful when I purchased my policy. Of course the proof is in service when filing a claim, which I hope I don't have to do, but reviews looked good.
Hope we do not have to act on the policy.
For Pete's sake - this is NOT 1980 - I shouldn't have to write out every single lost item in my luggage by hand instead of simply uploading an excel spreadsheet with all the required info. And a receipt for every single thing lost in my luggage? Every pair of underwear, comb, brush and bar of soap? So the airlines will only cover a small portion and they require original receipts. And then the "great insurance" only covers a small portion but they want the same original receipts. Obviously I am going to get the short end of the stick. Also there is a long list of things that are covered in the policy, but when you try to file a claim, there is no form on the website for all the things they supposedly cover. Where's the missed cruise connection claim form? Where's the travel delay form? How about the claim for missed pre-paid shore excursions? I was told that if we email with questions we would get a response in 48 hours. NOT! And really, am I the only unhappy customer? All the reviews are so positive. Find that just a little hard to believe.
after vacation
The online purchase experience was very easy. I had a follow-up question to my online purchase and spoke with Bre, Customer Service Supervisor. She answered my question in detail and was very helpful, courteous, and professional.
The staff who helped me with insurance she was very good , she knew exactly what to do .S he was very kind and polite explained the policy very smartly .She is the only person i talked to , diidnt have to be on hold or any annoying moment . Thanks gyan prasad
Used last year for e. europe [ 27 days] great then and am sure will be ------.
Very easy to do online. Excellent help by customer service when I called for an additional trip. I've used this service before and have been very satisfied!
I have researched several travel insurance companies and Insure and Go was the best in customer service and competitive pricing.
Good, competitive prices with a very friendly interface.
She answered my questions and recommended the best travel insurance for my daughter.
I did not know it could be so easy to buy an international travel insurance. I am very happy with the help of the operator who was very nice and courteous. Now I can relax and enjoy my vacations.
Purchased insurance online in the day of flight.
My assistant was very helpful in answering my questions and finding the right policy.
The questions were answered in a professional manner by the customer support operator called via phone. Filling out the application form was easy and without hassle. It would be nice to list all the countries in the travel itinerary. Thanks a lot.
We never had Travel Insurance, however on our last World Cruise 7 to 10 travelers past away and several were taken off the ship to go to a hospital! That start you thinking: are we able to pay for it all in case this happens to us??? No, so next time take out Travel Insurance. I did some research and found InsureandGo having the lowest premium with the best Policy and very good reviews. I talked to Joss today. She is very professional and answered all my questions. Ready to go on our next Cruise with their Platinum Insurance Coverage. Thanks.
I have never purchased travel insurance before but, due to medical issues, my wife and I wanted to insure ourselves against an assortment of potential trip changing consequences. Our Paris apartment agent recommended that we contact Warren Peterson. Warren gave us an assortment of choices. InsureandGO was the one for us. Extensive coverage, decent price and simple access to information. I hope that all goes well but I am confident that, should it not, that we have the ideal coverage.
William
Oct 31,2015I traveled to Europe from the United States for ~ 3 Weeks from Late August to Early September in 2015. I purchased the Global Gold plan at $87. I bought this plan since this was my first trip to Europe and it was a small percentage versus the overall cost of the trip. Nearing the end of my holiday, my return flight was cancelled due to a pilot strike which forced me to rebook my flight. The flight cost ~$2500$. Since this was a flight which had a layover in another country overnight I also had to get a hotel. The cost of the hotel was ~$200. I email InsureandGo once I returned home and filed a claim. The process was straightforward and executed through email. It took ~6 weeks to receive a check. I received a full reimbursement. Rebooking of the flight and hotel would have doubled the cost of my trip, getting travel insurance is definitely worth the $87. The math, 87/2700 is only 3%, I do not see a justifiable reason not to get travel insurance. I am very satisfied with InsureandGo and I look forward to my next holiday.