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iTrustCapital was founded by industry leaders in the alternative investment IRA industry. iTrustCapital offers a leading trading platform that allows clients to trade digital assets in real-time within their retirement accounts.
Reviews 353
Brent Buroker
Jan 25,2025I’m newer to this company, but they have been extremely professional, knowledgable, and attentive to my needs. Their communication is fantastic, monitoring 2 IRA transfers like I’ve never seen before, and I’m an 27-year advisor in the investment business! I spoke with a customer service representative, Lucas, who was one of the best I’ve ever talked to. Keep it up, iTrust and Lucas!
Jeff
Jan 25,2025Jonathan contacted me through the transfer process communicating the process & details Thank you!
Rich Klimkowski
Jan 25,2025Very cordial, and knowledgeable as well. Answered all my queions professionally
David Hunt
Jan 25,2025Jett has been extremely helpful. He is very professional and followed through on everything I ask. He is great to work with. My experience with him makes me believe that I am doing business with a great company. I hope all your staff are of his caliber. Thanks Jett!
zippery
Jan 25,2025I'm always nervous dealing with financial/investment matters. Lucus was great, He answered all my questions in a way that even I could understand. I'm confident that transferring my 401K into an I Trust Capital IRA is the best way to move forward. Thanks again. -Kevin
Mark Brown
Jan 25,2025Very helpful trying to resolve a transfer issue
Krystle
Jan 25,2025Chris was very helpful and polite. He was able to get me in earlier than scheduled and was very flexible. It was a pleasure having Chris help me today
Morleh Sokargbo
Jan 25,2025Jonathan has always been awesome and professional. He’s super helpful and knows what he’s talking about!
SANDRA SANCHEZ
Jan 25,2025Chad P. Was very helpful in answering all my questions related to my rollover and funding off my account. It’s very nice to have someone who takes the time to answer all the questions I have regarding funding and use of my account. I have been a customer for several years and have always received excellent customer support. I cannot recommend iTrust enough to my friends and family. Thank you!
John Wade
Jan 25,2025iTrust has been fantastic to me! And anytime I needed help, the wait time has always been under 1 minute. Great customer service! Ayrton helped me super quick and was very helpful and friendly!
James Davis
Jan 25,2025Demi Hwang was clear, efficient, and patient. She led me through the process, asked if I had any questions, and had a very pleasant demeanor. Thanks, Ms. Hwang!
Suzanne Calkins
Jan 25,2025Alyssa was professional attentive and punctual in our verification for withdraw. She made me feel my funds are safe at ITrustCapital too as they have video confirmation of withdraws.
Richard R
Jan 25,2025Chris was great. A true professional. Please hire more people like him.
Keith Quinton
Jan 25,2025Bryce helped me set up my new Roth IRA account… He was very professional and efficient.
Snow
Jan 25,2025Excellent customer service all around. Was a bit confused about my actions and Bryce was a major help. Looking forward to doing business with this company.
Sunsun
Jan 24,2025Johnathan and all staff at Itrustcapital were very helpful
Kathleen Gaddy
Jan 24,2025Chris L.’s help today, gave me confidence and reassurance that I made the right decision in entrusting iTrust with my IRA account. He listened to my concerns and patiently walked me through the process of resolving my issue. In today’s time, it is refreshing to have a live person to talk to, and a bonus when you get a knowledgeable person. Thank you Chris.
Joe
Jan 24,2025Jonathan from ITrust was very helpful at following up to make sure I was aware of some helpful information during a recent attempt to fund my account. This allowed me to have advance notice that the funds were there to allow me to do some immediate trades before a strong market shift was about to occur. Look how bad thank you for your assistance
Robert K. McAdam
Jan 24,2025Bryce was great and very helpful and patient with me as I am new to I-Trust
Jed Peterson
Jan 25,2025Excellent customer service!