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iTrustCapital was founded by industry leaders in the alternative investment IRA industry. iTrustCapital offers a leading trading platform that allows clients to trade digital assets in real-time within their retirement accounts.
Reviews 353
Neil Fico
Feb 15,2025Stacy was very prompt and walked me through the process. She is extremely knowledgeable.
Fereydoon Safai
Feb 15,2025Chris Lee was my Relationship Manager and he was able to do the zoom verification task very quickly from scheduling it and the actual call right away. Also Ashley who answered my support call and she went and talked to Distribution Team and was able to expedite my distribution. And also I want thank Chad who helped with my many calls 2 days ago get the Distribution process going. I appreciate you all. Fereydoon
Tessa Springer
Feb 15,2025I am happy with my choice to go with Itrust Capital to manage my crypto IRA account. They are very attentive and professional. The platform is also super easy to use. I would recommend this platform to anyone who is looking for reliable service.
Jeff B
Feb 15,2025Sometimes transferring funds between different brokerage houses takes some time and you begin to question whether you entered the specifics correctly. iTrust representative Jonathan kept me informed of every step in the process through confirmation of funds received and in the account.
joseph dominguez
Feb 15,2025I needed help doing a second distribution and Sydney was more than happy willing, professional diligent, and very patient walking me through the process making sure I had everything correct. She went above and beyond by contacting MICHAEL, which is leading my distribution. She emailed him to make sure everything was OK with some of the things that we had. I trust it’s probably the only company that still has good American customer service thank you guys so much and thank you Sydney.
Kerry
Feb 15,2025I had a great experience with Josh, who walked me through a rather complicated distribution.
Liz Dang
Feb 15,2025Just got off the phone with Josh, he was very helpful and very nice to talk to him.
David Dodge
Feb 15,2025Chris was wonderful to work with… he was knowledgeable and efficient with the verification process. He was also proactive in identifying a missing piece of information on the Itrust website, and took the time to rectify it. Great customer service!
Brook Hall
Feb 15,2025My distribution went smooth as usual. Josh helped me with my zoom call that took just a few moments answering security questions.
Hassan Shafeeq
Feb 15,2025Excellent job Francisco
Darryl Reinsel
Feb 15,2025Quick to answer the phone, not on hold for a Quick to answer the phone, not on hold for a long time. Excellent service, quick answers to questions. Felt like they really cared about my situation. It’s nice to talk to a live person instead of a chat. Awesome company.
Susan Parker
Feb 15,2025Chris Lee was a wonderful and patient representative that helped me in every step. Thank you Chris and iTrust capital!
John Maddalena
Feb 15,2025ITrustCapital has the best response team anywhere! Thank you! (Bryce) John M.
Bobby Morita
Feb 14,2025Just got off a zoom call with Chris Lee. He’s a relationship manager at itrust capital helping me with my first disrribution process. Chris was very professional and went out of his way to help me with another request that was still pending. Distribution here was quick and easy and definitely gives me a sense of relief having gone through the different security measures to request a distribution. Thank you Chris!
Eugene Otchere
Feb 14,2025Jonathan made sure my transition into this organization was smooth!!
William Powell
Feb 14,2025Romeo helped me walk right through the process of opening an account and fielded all of my questions about transferring an existing silver IRA.
Gabriel Martinez
Feb 14,2025itrustcapital is a great place for crypto ira’s. i’ve been with them for five years now and have had only good experiences. they offer many cryptocurrencies to invest in. Josh was very helpful with finalizing the distribution process.
Andres Escobar
Feb 14,2025Awesome IRA platform. So far great customer service, Thanks to Demi, I was able to open an account. They have the best low fees compared to others.
Lynn Moon
Feb 14,2025Bryce was extremely helpful & very knowledgeable. Exceptional customer service!
Sonya Goodlin
Feb 15,2025Francisco was so helpful and patient on the phone. I was having trouble logging into my account. He took the time to figure out the problem and I was able to finally log back in.