Jennings - Ford, Kia, Mazda, Seat

4.5 (809 Reviews)

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Go to Jennings Motor Group - Ford, Kia, Mazda, Seat dealer for more information on Jennings Motor Group new and used car dealer with dealerships all across the north east including Newcastle, Middlesbrough, South shields, Gateshead, Sunderland, Stockton and Durham.

Reviews 809

4.5

Out of 5.0

Janet Mackintosh

Sep 21,2012

Very happy on first visit, Paul Thurwell was every friendly and helpful in selecting the right car. He did not put me under any pressure and was happy to answer any queries I had regarding the car. On the day I went to pick up the car it was ready and Paul explained every aspect of be car prior to me leaving.

Chris Ainsley

Sep 21,2012

Great car, great service, very happy with the whole experience

Steven Potter

Sep 21,2012

I wanted to by a new ford focus Titanium with the appearence pack, Jennings had one in stock, However, during the deal discussion it was pointed out that the car would not have the same style wheels as the car we test drove. At this point I asked if one could be sourced. it was then pointed out that there was no models available. the sales executive (Tracy Tobin) then cut us off, saying we were moving the goal posts and said she could do no more for us, she did not even try to offer alternatives. This was to be our first new car buy, we left the showroom shellshocked, my wife and I felt had we had escaped being in the centre of some unbelievable con. Previous to this experience we had bought a car from this dealership and had a great experience and felt we got a excellent deal. We now feel we could never enter this showroom again, this should never be the case, as a minimum your company has lost our business, and we are sure our freinds and their friends will now be reluctant to deal with this showroom. The only saving grace is the showroom in Stockton, we were happy with the service and sales peoples attitude. How can two showrooms within the same company be so different?

Rebecca O'Rourke

Sep 21,2012

I was looking to replace my Fiesta. Wanted a diesel. Really squeezed on price. Test drove a few small cars. Not necesarily cheaper or better value though some of them felt very cheap. Realised they were all falling short of what I wanted. What did I want? Another Fiesta ... Found it on Ford Direct. Low mileage, good price. Test drive made my mind up. Good trade in offered - twice the price from any others - and a few unsolicited freebies. Ian from Gateshead Jennings really efficient and pleasant to deal with. No hard sell, no pressure. But to be honest, Fiestas sell themselves. If I won the lottery tomorrow I wouldn't want a change of car. Love it.

Colin Tubman

Sep 20,2012

very happy with sevice from sales and finance staff as always at jennings.

Dawn Dixon

Sep 20,2012

Great service from Jennings Stockton. Friendly, helpful staff without being pushy. I would definitely buy a car from them in the future.

Robert Challans

Sep 20,2012

The staff were very friendly and didn't bother you untill you wanted them, then they were very helpful. My past experience's with buying a car from various dealers were at best fair, but at Jennings it was pleasantly enjoyable. Will, and have recommended to others who are looking for a new car.

Michael Bowstead

Sep 20,2012

Shopped around looking for a year old ford direct focus estate diesel, was not happy with the deal at other outlets and tried Jennings Stockton as a last resort. The salesman that looked after me found the car I was looking for in the colour I wanted with higher spec at the price I wanted to pay, no hassle no haggling no phone calls, it was a pleasure to deal with Jennings Stockton and imparticular the salesman Alan Platten.

Evelyn Graham

Sep 20,2012

hi service I recieved at the showroom at Gateshead was second to none . Would recommend to anyone PAUL the motobility expert was exellent he kept me informed on everything i needed to know .Many thanks.

Joan Hill

Sep 20,2012

Very surprised at the performence of this vehicle. Excellent economy. Purchase experience was painless

JP

Sep 20,2012

Very good service. When I phoned for some technical advice about the roof bars, the man was extremely helpful and knowledgeable. They arrived the following morning.

Derick McCrate

Sep 20,2012

I would recommend Jennings Ford for their straight talking, efficient and friendly service when I purchased a Ford Fiesta Zetec car from them. Paul Pellegrino from the Dunston Gateshead site was always at hand to answer any questions and provide advice and guidance.

Robert Irvin

Sep 20,2012

I found the transaction very good. The people involved from sales to finance were very polite and explained everything in detail in an informative way. regards robert irvin

Norman Moss

Sep 20,2012

I couldn't fault Jennings for service or attention .This has been one of my best experiences buying a car for a long long time.Well done Jennings,its a pity more dealerships weren't more like yours.

Marie Chapman

Sep 20,2012

I have had ford cars in different parts of the country and the best customer service i have had is at Jennings Ford at Dunston, the rep Paul did everything from day one to make it easy with no trouble to me, i could'nt ask for any more and i have to say Paul was curteous and helpful in everything i asked and i would like to say a grateful thank you to Paul and appreciate what you did for me. Thank you Paul you made it a pleasure

Trish Irvine

Sep 20,2012

I was very pleasently surprised by the welcome I received. Tracey, the motability sales person, was knowledable, friendly and exceedingly helpful. Jennings Ford Middlesbrough was one of the first garages I visited and I proceeded to visit others in the area but Jennings stood out and I returned to speak to Tracey again, have a test drive and order my new Motability car. The paperwork was done thoroughly but quickly and I sat back to await my car. My car arrived on time with all the mods required. Tracey went over the controls for me and how to use the hoist. It was so effortless for me, I really appreciated the assistance I received. I certainly will be using Jennings Ford Middlesbrough in the future. Thank you for everything.

Alex Dobie

Sep 20,2012

From the moment one meets a salesman you are captivated by the warm welcome and friendly guidance through the process of trading in the old car and choosing a new one. They couldn't be more helpful. Definitely a 5-star dealer!