John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
stephen vendy
Oct 18,2023Just received our new bed the two delivery guys were great put the New bed together and took the old mattress and all the packaging away with them it's been a very easy process buying and delivery of the goods and loved the box of chocolates as a thank you will definitely buy from John doe again
customer
Oct 14,2023Great staff , always helpful
MDHodson
Oct 13,2023Simon and Scott delivered and built my wardrobe in record time. Excellent furniture and lovely men to have in the house. I am delighted with the service.
customer
Oct 12,2023Informed and pleasant customer service
E Turner
Oct 12,2023Thank you to Katie who made choosing carpet & flooring so interesting and encouraged us to look at things we hadn't considered. We are really looking forward to our custom bound rug arriving & honestly, Katie was so brilliant. We had such a great visit thanks to her.
Marion Hubbard
Oct 09,2023Very impressed with Hayley and team. Everything was delivered and fitted as promised. Fitter arrived on time and was very friendly and efficient. We have been customers of John Doe several times now and would highly recommend them
Pauline Hussey
Oct 08,2023We couldn’t be happier with our new LVT flooring which we had fitted in our hall, kitchen/diner, bathroom and cloakroom. The advice given in the showroom prior to purchase was excellent, samples were provided but no hard sell which is always appreciated. Could not fault the three fitters who did an amazing job, they were polite, friendly and left everywhere very tidy - they were brilliant considering it was one of the hottest weeks of the year! Will definitely be back when we are ready for the carpets.
Lorraine Keys
Oct 04,2023Helpful staff who took the time to make sure everything went smoothly and I had exactly what I wanted. Quality of the products and work done are excellent.
Susie Yates
Oct 03,2023Tina made our experience! She is professional, knowledgeable, kind, considerate and generally brilliant! She guided us through what was best for us and we now have an outcome we can live with. Really pleased we visited John Doe. Thank you.
Patricia
Oct 03,2023Excellent Customer Service By one of your team explained everything we needed to know.
Mike Warwick
Oct 03,2023I have used John Doe several times over the past 4 years. Their customer service is faultless from placing an order through to fitting and follow up. In my view they are good value for money for the quality of service and product they offer.
Janet Martin
Oct 03,2023Very patient salesman. Explained all the beds’ capabilities very well. Arranged for delivery and pick up of old bed Very courteous and helpful
E S
Oct 03,2023Excellent service as always
Jennifer
Oct 01,2023John Doe is wonderful, exactly how all companies should operate. Not only did we find a glorious orange sofa bed with the help of attentive and knowledgeable staff on the shop floor, and deliver and assemble it on time, with skill and courtesy, but they subsequently sent out Scott and Simon on two occasions to dismantle, move and reassemble the sofa when we were renovating - at no cost. We wish them all great success and encourage all shoppers to visit their showroom in Diss.
Mr David Cory
Sep 30,2023The quality of the carpet is as expected. The fitters were untidy at first but cleaned up after payment leaving only a small scuff mark.
Dee Culverhouse
Sep 27,2023Nice people & good service
anthony
Sep 27,2023Every one was helpful and friendly, carpet was laid expertly , furniture delivered and assembled and placed where we wanted with care , all waste taken away .
Ana Lava
Sep 26,2023The customer service was great, with expertise from all the staff, they were kind, welcoming and able to respond to all our queries.
Joanna Chilvers
Sep 26,2023Great service all the way through. Special mention to Jenna who was super helpful and showed initiative when booking in our delivery. Very happy once again with our purchase and experience
Mike Grant
Oct 20,2023Excellent family company. Good quality merchandise. Friendly knowledgeable staff. Good value