Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
My expectations were exceeded on my first visit to John Doe of Diss. What a wonderful store with the best selection of sofas, all displayed in very tasteful room settings. The fabric department was a delight and the lady in charge was most helpful and knowledgeable. The restaurant was a wonderful place with super food at good prices and Sharon our waitress really looked after us well. This was my first visit but it certainly won’t be my last, It was the best experience of furniture shopping that I have ever had. Keep up the good work.
Excellent staff @ each stage of the job,made it very easy for us. Cannot thank all staff enough, for their outstanding service. Would not hesitate to recommend John Doe To anyone..Thankyou.
Staff was great very help and quick delivery within the week :)
The whole experience of choosing and buying my wardrobe was an easy ,and enjoyable one The salesperson to whom I spoke was most helpful and friendly. I’ve been kept well informed, and know that my furniture is being kept safe until I can receive it. During the past 30 years my parents and I have bought much furniture and carpets from John Doe, and have always been very satisfied Thank you all
Service9 and information given by assistant
Excellent family run business that remains customer focused.
Having just moved into a new home we decided to use Does for ALL our purchases over the next several months syncing carpets with soft furnishings etc. It is a total pleasure to have you there accommodating our needs. Thank you.
Polite and attentive staff, took their time to go through our choices.
Very polite and helpful staff who took time and trouble to help me find the right product
It was good that we were given time to look at the different stocks & not be hustled by over zealous salesmen. When we approached the salesman (Ben) we were treated with the greatest respect & he was very helpful; keep up the good work!
Polite. Honest. Efficient.
We were looking to purchase a wardrobe and were pleasantly surprised by the variety and quality available.Stewart was very friendly, helpful and informative about the products available.On delivery day we were contacted with an estimated time of delivery.Both fitters, Simon and Scott who were both very pleasant removed their shoes on entry and were careful and efficient throughout. The whole transaction from start to finish was made very easy due to the professional and friendly approach from all three people. It's good to find such amazing service still exists.We shall not hesitate to purchase from them again.
The salesman was very helpful and did not pressurise us for time. He explained all the different options for the type of bed we required allowing us to chose the option that suited us best. The delivery and assembly of the bed was very good.
First and foremost, the underlying quality of the furniture on display at John Doe is exceptional and we had an extensive range of choice from which to make our purchase (a set of 8 dining chairs). This was backed up with an attentive, but not intrusive, approach to customer service which, we felt, led us to making a better-informed choice in a more relaxed environment than you sometimes find when forthright salespeople are pushing you to buy. In the end, we were delighted not only with our purchase but also the overall experience. The icing on the cake was that, when I searched the same furniture on 11 websites, only one had the chairs cheaper and then by only £5, or 63p a chair!
Ordered over the telephone for delivery of a small table for my aunt. The service and delivery were excellent.
The staff were friendly and extremely helpful. We dealt with two members of staff and they were neither of them pushy. There is a fantastic range of furniture, the best we have seen. We will definitely be back.
With Susan's expert help we were able to make our choice of sofa. Nothing was too much trouble for her.
Good products and a fair price. Excellent personable and knowledgeable staff always available with helpful suggestions. When looking for furnishings this is the first, and last, store to go to.
The staff are all very knowledgeable and friendly, you enter the store to purchase the item you have in mind and come out with a whole lot more, such a beautiful and well stocked store
Danni Strange
Mar 28,2023Great family run company with a fantastic service. They have fitted carpets, hard flooring, provided light fittings and bar stools for our house. They had quick communication and always put the customer first. Would definitely recommend!