John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
Danny
Feb 07,2023The friendliness of the the staff and helpfulness. Treating the customer right and respectfully.. And the deal was exactly right... would recommend John Doe to anybody..
Keith Williams
Feb 06,2023Must be the best furniture store ever. Each of the staff we have interacted with was extremely friendly, helpful, knowledgeable etc, etc. The flooring fitters are the best we have ever experienced. Very professional, polite and helpful. We wouldn’t go anywhere else for furniture, beds, curtains or flooring.
Mark Harvey
Feb 05,2023Had laminate flooring laid in 4 rooms by a great carpenter called jack he was polite & is a credit to the company!,we are really pleased how it all looks,many thanks to all involved Mr & mrs Harvey
Teresa Cole
Feb 03,2023Absolutely delighted. Such a special place to get amazing stuff and personal service. Delivery guys Simon and Scott ( the dream team). absolutely great. Kind considerate and courteous. We have told many people about the shop
Eunice Wicks
Feb 03,2023Stewart’s customer service was excellent whilst helping my husband and I choose an ottoman bed also our sofa bed. The coffee shop also we feel is a huge asset to your store.
Moralee
Feb 03,2023Very pleasant Lady assistant helped and aided our choice. Would recommend her. Knew her business which is rare these days. Will certainly spread the word on John Doe. Thank you.
Jason Austin
Feb 03,2023Excellent service sofa delivered same day many thanks
Denise burrell
Feb 02,2023The lovely atmosphere in the store and the friendliness from every member of staff: sakes people, cleaner and cafe staff. David and Stuart were particularly helpful.
David from Diss Norfolk
Feb 01,2023We have recently had vinyl tile effect flooring fitted throughout our house. We had excellent service from sales through to estimating,floor preparation and finally the fitters. The workmanship was so very good to achieve the continuation through from utility room, kitchen, halls, cloakroom and bathroom. No joins visible. We are very pleased and cannot thank them enough.
Steve Renton
Feb 01,2023Personal but not intrusive assistance.
Gemma
Feb 01,2023Store staff friendly not pushy, sofas were good quality, delivery 3 weeks, drivers polite, slight lump sofa they were out within days and rectified, couldnt recommend any higher
judith
Feb 01,2023David was really helpful and pointed me in the right direction without being pushy, He seemed genuinely interested in finding a solution to my problem.
Good or Bad service
Feb 01,2023Not sure what the point is of having a website showing products with no prices on and when you enquire about a price you get an email back advising the product is out of stock. Surely the idea of a website is to have accurate stock availabilty and allow customers to order online. Don't think I will be looking again
Debra Roy
Jan 31,2023The first lady we saw was obviously not that interested in us, we eventually went to Tom, who went above and beyond and got a sale.
Dan Cornish
Jan 31,2023The delivery boys were very good. Despite the difficulties of delivery to a very old property. The stairwell is very difficult but they persisted and got their. Please thank them for me.
jane canham
Jan 31,2023We bought a new chair which we picked up a week later. Love it. Was very impressed with the shop overall. Lovely coffee shop which had delicious soup. The staff are very helpful and friendly but not at all pushy.
customer
Jan 29,2023Both guys who delivered items were pleasant and helpful. Very polite and cheerful. First time i have used this company but very impressed from the moment I entered the store. Thank you for restoring my faith in customer service!
Chris Logsdon
Jan 29,2023Very helpful and professional staff
Teresa
Jan 27,2023The staff in both the store and the cafe, were really friendly and polite, very helpful but never pushy, just the kind of shopping experience I enjoy, ordered a really super comfortable chair. We had lunch and coffee in the cafe and service and food was excellent.
customer
Feb 07,2023Great customer service and advice