John Doe Carpets and Furniture Ltd
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Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Reviews 971
Julian Pearson
Jun 17,2023We had JD lay over 140sqm of Karndean across the whole ground floor and Carls attention to detail over the 2 weeks he was here, made him look as if he was meditating.. precise trimming of each tile. A team came in to template the new rug around the hearth and the end result is a perfect fit. The new suite was delivered, modules connected and assembled and carefully given felt 'boots' to avoid damaging the new floor, all with swift action but precision.. a truly remarkable team that focusses on customers satisfaction.. and quality results... from sales force to fitters... so impressed, we told out neighbours... and they went and bought a new suite there too.
Carole Thorpe
Jun 12,2023The new bed arrived at 8.30 am - brilliant this was followed by the gentleman who removed the old bed - brilliant - all three men who visited us at 7b Waveney Park were very pleasant - all good I say
Shaun Williams
Jun 12,2023The store has a good array of furniture it’s light and airy and the staff are very friendly we brought two sofa’s and the transactions were very simply thanks for your service would recommend to anyone.
Janet
Jun 09,2023Professional and knowledgeable staff who assisted us in selecting curtains which were attractive and also represented good value for money.
Mrs White
Jun 08,2023Bought a carpet and lino, great service on purchase, not hassled or rushed. Carpet fitting was brilliant, amazing job and no mess left. This is the second time we have bought from John Doe and will be purchasing from them again in the future Thank you 😃
Martin Jeffery
Jun 05,2023Very helpful advise
Eileen
Jun 02,2023John Doe management & Staff treated us magnificently. They dealt with our concerns about a hitch in our order, and promptly resolved the issue. They are a quality Five Star Company. We recommend them. They are there to help. Well Done.
Les
Jun 01,2023Very good service measuring , fitting and the good quality of the product.Friendly and polite fitter. Why I dropped one star.We were told the wrong date for measuring and the gentleman turned up a day early( fortunately we were in) We were told three different dates for fitting 16th then 31st then finally 23rd May .I accept the product may not have been in for the 16th but why the 31st then back again? It was quite difficult planning for the fitting .I did receive apologies for the wrong measuring date.
Colin Cripps
Jun 01,2023Nice to deal with staff who are well mannered, smart and have knowledge of their job.
Caitlin Smith
May 31,2023Always polite and helpful. Never had a problem. Would highly recommend 😊
MRS HELEN PEARCE
May 30,2023Polite and efficient from ordering through to fitting.Very professional.
MRS M LEACH
May 26,2023Immediately I walked in I was offered help and shown exactly where to go. After ten minutes or so looking at rugs the same lady assistant came to ask how I was getting on, showed me more and helped me make a decision. After paying she took the carpet out to my car. This is not the first I have been helped in this way in the store. You are friendly and extremely helpful.
Lee and Jane
May 25,2023Very helpful, we had some unexpected additional work so had to delay out curtain installation and they bent over backwards to accommodate our revised timescales. The pipes and curtains were installed quickly, with no mess and they look fantastic!
daisyjoad17
May 25,2023At last to John Doe (intending to visit for months!), guided to first floor where given time to look around and view locate Mary Chairs which thought would be first choice from laptop pictures but disliked. Soon found ourselves being helped by David with whom we struck up an immediate rapport - almost at once he guided us to "something completely different" in far corner of showroom - the stressless Wave chairs with high backs, exactly what we wanted. Without David's intuition, knowledge and quiet assistance, we might have missed them altogether as the choice is huge. Further helped with choice of fabrics and "legs". So a VERY GOOD experience = came away feeling calm ( usually hate "shopping") and v.pleased.
Michael Supple
May 24,2023John Doe have just completed a major carpet fitting installation for me. I have to say that from the sales team to the fitting team their service and professionalism has been first class throughout. I would have no hesitation in recommending John Doe for their services.
Bernard Mansell
May 23,2023Quality products with a first class purchasing service...absolute first class...five stars and more.
Heatherley
May 23,2023So much help getting the right colour for my blinds The blind supplier was not up to the mark when sending samples through so Does came back out again with their sample book and spent the time it took to make a decision.
Mr&Mrs Littlewood
May 23,2023Happy with our purchases. Delivery staff polite and set beds up quickly taking away all packaging
Mary
May 22,2023Had some curtains made. The service was excellent from start to finish. All of the staff I dealt with were extremely knowledgeable, professional, and easy to deal with. They came to the house to measure and fitted the curtains which was all part of the service. The range of fabrics on offer was excellent and I was allowed to take home the large samples and books from the shop floor. All in all a brilliant experience and I wouldn't hesitate in using them again. Thanks John Doe.
A Norfolk boy.
Jun 17,2023When I win the lottery, I will build a posh new house, but I won't use the builder's Tyler - I will insist on the John Doe chap who tiled my bathroom this week. I can't fault the work- and he only drank one cup of tea! John Doe, the place to go. G Allard.