Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that we’re known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Simon and Scott have just delivered and assembled our new sofa bed. They rang with a time of arrival and arrived earlier. A small part was missing and immediately they contacted the Warehouse Manager and emailed for a replacement before leaving. Great friendly service from point of sale with Tom and delivery / assembly by Simon and Scott. Very happy customers 😊.
As always Ben was helpful and followed up and replied to questions I raised.
The salesman Tom. He made the purchase easier. He did not have a 'hard sale' technique.
Sales staff very helpful not pushy , great deals , great showroom with a lot to offer .
Easy to deal with and great advice
As usual service from Stuart and the team was excellent, we ordered a table on the last visit and it’s just been delivered as promised. They have a wide range of furnishings and we generally find what we are looking for.
John Does provide an excellent friendly service, being helpful without sales pressure. I’d like to thank all sales staff for their efforts and congratulate Jack the carpenter who was very helpful and skilled and did a brilliant job laying our new laminate flooring which looks superb. His attention to detail around radiator pipe works means you cannot see the joins, that’s a mark of a true craftsman.Highly recommended!
Brought a new dinning table and they delivered and assembled it. Great showroom staff, knowledgeable about what they sell. Good delivery service.
Very helpful service
Thanks for an enjoyable visit, thrilled to be able to purchase a pair of Restless chairs, looking forward to receiving them, your salesman Ben was so helpful would highly recommend him, again thank you Mr and Mrs Easey
Delivery on time as requested for my work commitments . Very friendly and helpful delivery men Simon and Scott who respectably took off shoes before entering my lounge . Placed my sofa where I wanted and took all plastic away . A wonderful service throughout.
Great product. Fast, polite and very professional delivery/assembly service from Scott and Simon
Very helpful,polite & professional team,a massive credit to your company,excellent service,thankyou so much to Scott & Simon.
The service is always quick we had to order a headboard with 2 week wait, no problem and as soon as it was ready they let me know which was 2 weeks .We’ve had flooring done in the past everything done as they said ,just brilliant
Excellent customer service. They went above and beyond to make sure we left the shop with a smile on our faces.
Friendly and very helpful.
Very helpful
Simon and Scott were very polite and efficient. Their careful approach and attention to detail was much appreciated
Professional and friendly Installation of two big sofas.many thanks to Scot and Simon.
customer Suzanne
Nov 13,2024I received excellent service from Simon and Scot. They arrived in their allotted time slot , were very polite and helpful in explaining how my chair worked. It would be great if all delivery drivers were like this!