Founded by John Doe in 1983, we are a third generation flooring and furniture retailer. At John Doe of Diss, we strive to offer all our customers a unique shopping experience that cannot be imitated or found elsewhere. Our offerings include the finest carpets and flooring, quality furniture and handpicked sofas and beds, plus so much more for your home. Sourced only from exceptional manufacturers across the globe. At John Doe of Diss, we understand the importance of purchases for your home. As a result, we employ over 50 skilled staff, all of whom are dedicated to providing personal, no pressure assistance and expert advice in helping you find the right item for you and your home. Our 45,000 square foot showroom, partnered with our family heritage and expert team accumulates to create the premium John Doe service that weβre known for.
Located on our first floor, Angela's Coffee Lounge offers a diverse selection of speciality coffee, freshly baked pastries, homemade cakes and delicious lunches prepared with premium, local ingredients.
Really pleasant delivery team Simon and Scott very helpful and placed sofa where we wanted it.
This is my second purchase from John Doe. The first being wardrobes and the second a sofa. Stewart and his team were extremely helpful and patient when deciding on my choices. The delivery team of Scott and Simon assembled my sofa with the utmost care and efficiency. Five stars all round.
Simon and Scott arrived punctually. They were polite, friendly and worked very efficiently to deliver and set up both my sofas and clear away the wrappings. I couldnβt have asked for a better service!
Outstanding customer service, courteous, helpful, friendly. Lovely coffee too π€
Just want to thank the two young men who delivered our furniture today! Very clean, efficient and helpful! The young men were Simon and Leon. So given them FIVE STARS, but we would give FOUR STARS to the store for having to wait so long!
Excellent help in choosing items and great service
Came accress John Doe from thier flier. Needed a chair so of we went. What a great shopping experiance. Such nice people, not pushy just nice. Angela's was a great place for lunch. Recieved a voucher so returned to buy a lamp. Same good service and lunch. Returned to collect but glass lamp fitting broken. Email sent one evening, reply next morning, new part arive next day. Fantastic After Sales Service. Shame we dont need any more furniture!
Friendly and helpful
Very helpful sales person. Phone call about the delivery, good. Delivery people very helpful. I love my chair!
The boys, Simon and Simon, were terrific. Thank you. They explained any queries. Very clean and tidy. Please might they fit my next order. Thank you. Elizabeth Abercrombie-Barnett
Great experience from John Doe. The whole team have been friendly and professional. The fitting team arrived promptly and just got on with the job with little disruption. I really appreciated their flexibility too and help solving a problem to make sure the job got completed and on time. Would recommend without question.
We have been shopping with John Doe's for a few years now. They are are always very friendly and professional hence why we return again and again
Very friendly and responsive to any questions and not too pushy.
Had not visited before. Was amazed at the size of the showroom, which is well laid out, and showcases all the furniture and other products really well. Sales lady Tina was very helpful and not pushy and provided us with good information on the sofas we were looking at. We have purchased a three piece suite, due for delivery in the next few weeks. Have been back since and purchased a fire side chair for our TV room. Quality is very good. Overall very friendly staff and good customer service.
We had our bedroom carpet fitted, on the 4.11.24, by Kyle and George who were very polite and friendly. They done a great job. Were very tidy and even hoovered the carpet before leaving. On 13.11 24 Simon and Scott delivered our bedroom furniture and again were very polite and friendly. There was an issue with one of the drawers which they are sorting out for us. We wish to thank everyone at John Doe for making our experience special. We will highly recommend your store and we will be back again soon.
A real pleasure to visit Does Carpets and Furnishings, very pleasant staff, lovely cafe and good to have a snack after making a nice purchase or maybe deciding on that buy over lunch?
Already sent a review
Thank you Simon & Scott for a very professional & friendly delivery today π
Simon and Scott were very aware of my need to collect my grandson up from school- they called me in plenty of time, both were very efficient and caring as I had my two year old granddaughter with me - who can be nervous! Thank you Simon and Scott - I would definitely recommend John Doe and their delivery team Simon and Scott ππ€
Mary
Nov 26,2024Simon and Scott were very polite and friendly,got on with the job in hand. Respected our property and took off their shoes.