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Reviews 406
Jacqueline Richards
Mar 21,2022Safe, prompt, smooth, clean, tidy and efficient service. Would highly recommend Alex the fitter and Nigel the Salesperson. All round, pleased with the workmanship and price, including discount for Blue Light cardholders.
Pps
Mar 19,2022This company in Norton Canes 2018/2019 done the whole downstairs of my house with excellent results from start to finish BUT. Have seriously gone downhill I ordered a small en-suite blind in January on 2-4 week delivery , the salesman hadn’t a clue on pricing and gave us three different prices to start one which was three times more expensive than a remote large front window blind I had four months earlier so he had to keep calling office and asking and after third price we accepted. After five weeks I chased to get told get a call back they would chase , no call so few days later chased again only to get told same get a call back, again no call so I called again now six weeks into my order . They advised me that having problems with manufacturer and if I selected selected different cartridge get in a week, I didn’t want to do this but wanted my blind . I left it two weeks chased again as had heard nothing (not surprised to be honest ) to get told still in production I was fuming I had been encouraged to change my original order to get it sooner and it was just a lie get in one week . I asked for as refund as no longer prepared to wait for a blind that they still couldn’t give a delivery date on and was told it would be sorted that day. I paid on card so kept checking my bank for refund to no avail and as they no longer answered phone calls and no one in showroom to talk to when visited texted and emailed to be told they had issued a cheque !!!! And it was in the post . I paid on card and wanted it refunded back same way as it should be , who uses cheque now a days but thought ok at least cheque sorted. I still have not received this cheque , no no one in office again fourth day in a row been down different times in day to try and catch someone , no One answering telephone and no replies to email . This company customer service has gone down so I strongly suggest before you part with your money go to a reliable blind company there are a few around that would only be too pleased to have your business and respect you as a customer I am not expecting to get this refund it is just another lie told by the staff and have seeked legal advice to get my money back and also contacted the trading ombudsman YOU HAVE BEEN WARNED Update company reply below is a lie they are in Norton Canes - this is just to shun the review
Lee Lucas
Mar 06,2022I recently ordered some Vertical blinds and rails for my house and the only reason why I did end up using Just Blinds was that Whiterows Blinds were no longer in business. I can tell you that my whole experience ordering 4 x 4ft Rails for the front of my house and a 6ft Rail for the back all with the appropriate number of 3.5-inch slats was very hard to sink into the brain of the person I was speaking with on the phone when placing my order. To be perfectly honest I honestly don't think this company have a clue about blinds and I am still finding it hard to believe the cockups they have made with my order. As to why they still choose a courier such as DX Express to deliver the goods is beyond me. You only have to check out the reviews of that courier service on Trustpilot to see how abysmal the service is. When my order finally arrived after near enough 4 weeks just the way they had the slats rolled up for each rail with the weights and chains already attached tells me this company do not have a clue about blinds. To be honest, if the slats were made of a decent quality, they may have got away with how they had packed them. But the quality of their blinds are paper thin and to be quite honest are NAFF! Even the weights are lightweight and not enough to pull out the indentations the chains had left in the slats. When I ordered the blinds for my living room from Whiterows 4 years ago everything was quality. The Slats was made of quality material and even though the weights were also much heavier they did not do a stupid thing as these did by connecting them all together and rolling them up. The slats, weights and chains were all individually wrapped. One of the other things I noted was that the 6ft rail which holds 23 slats they only sent out 16 slats for it. So I had to phone them up and they have sent me out the extra slats. What puzzles me is why they sent out a 6 ft rail and only allocated 16 slats for it in the first place. This just goes to show the incompetence of this company and how they do not listen. Now I have been busy decorating the house and have just got around to the bedrooms and have recently discovered that one of the 4ft rails they have actually cut to 46 inches in width and it has been allocated to hold 15 slats instead of 16. My order was as straightforward as you can get so why on earth did they make this rail shorter than what I ordered. My experience with Just Blinds tells me that this company is nothing but a JOKE! I spent a total of £229 and now I have had to go to Phoenix Blinds to replace all the slats with quality ones and not this garbage and I also have to buy another 4ft rail. There is no way on this earth I could recommend this company and I suggest you avoid it. It has cost me a fortune and they have had £229 off me for 3 x 4ft rails and 1 x 6ft rail that comes to less than £100 from anywhere. The slats, weights and chains are only fit for the rubbish bin.
Donald
Mar 05,2022Having made loads of purchases online, the large`well -known distributors are usually very good at what they do, ie mainly import goods and then deliver to us. However, I have just bought from an independent manufacturing outfit, namely JUST BLINDS who are worthy of full praise for producing and supplying top quality blinds at the right price.
Sandra Pilling
Mar 02,2022Excellent service received from both Nathan who measured up and Alan the fitter. Would recommend Just Blinds - the ladies in the office are very professional and courteous. Will definitely use them again.
Christine Amazing classy wallpapers
Feb 27,2022I ordered 20 slats white and they are perfect the quality is excellent and they look lovely very good price
Jacqueline Davidson
Feb 26,2022Well made, quality blinds at a fantastic price. Great customer service. Well packaged for delivery. Very happy and have already recommended to a family member.
francine Whale
Feb 19,2022Absolute gents, felt so comfortable with men in my house. And to top it off, my blinds make my house look better than the neighbours.
Tracy
Feb 17,2022Just received my order thrilled to bits with my replacement slates. Would definitely recommend good quality. Will be ordering again soon.
Shehnaz
Feb 17,2022REALLY BAD CUSTOMER SERVICE!!! In November I ordered 2 bathroom blinds one small one fitted inset. These were replacements of ones I’d had for 20 years. The small blind was fitted with huge brackets that left a 2 inch gap above the roller that looks awful. I was promised by Rebecca that she would get it rectified, 2 months later I have had nothing. They don’t answer your calls or return voicemails left. I have sent an online message as well. Quality of the chain pulling the blind is cheap too!! Stay away if you want a good quality product with good after sales service.
ShanJam
Feb 16,2022Very honest and professional. Great quality blinds with a short lead time. Extremely satisfied. Thank you!
AMYJO ATHERTON
Feb 16,2022Ordered replacement slats online, came very quick, amazing quality and brilliant service, highly recommend.
kurt bridge
Feb 16,2022Great company my blinds were delivered and fitted very fast and they had a great selection to choose from highly recommend
Gaz Hall
Feb 15,2022Excellent service from my first phone conversation. Nothing was too much trouble for the guy that came and measured and fitted me my blinds. No pressure sales either like the 3 previous companies I had to quote me and these guys were the cheapest anyway. The blinds they fitted for me were exactly same as my neighbous who paid nearly twice as much as me.
Shaun
Feb 08,2022Where to start? Installation guy was ignorant and unfriendly. Quality first set of living room blinds have had to be replaced and still have the same problem after waiting months for replacement. Bedroom blinds have fallen off nearly giving me an heart attack in middle of night,they were screwed in to the plaster not lintel without rawl plug. Disgraceful never ever again will I use them.
raymond Hodgson
Feb 03,2022Excellent service from start to finish and a quality product
Devon Dave
Jan 27,2022What a fantastic company, ordered replacement slats for vertical blinds, all slats are made to order, delivered today within the stated timeframe, have just installed them and they look superb, great quality, fantastic price, a very satisfied customer, would definitely recommend this company and would order from them again.
A Davies
Jan 26,2022A fabulous company. Love my new motorised blind. So many shades of colours to choice from and a great price. Quick and efficient from the measurement appointment to supplying the product. Will be using them again
Marie Hardman
Jan 24,2022Fantastic service from start to finish.I have moved house and I opted to have my full house supplied and fitted with Just Blinds, I have used Just blinds many times over the years. Very happy customer, I have recommended to all my family and friends.
Carol Edwards
Mar 24,2022Quick response with appointment made within a couple of days. Great choice, excellent price, knowledgeable representative (Mark), measured up and quote was ready on the spot. Order was delivered and fitted within about 8 days. Blinds fitted by same bloke, who did an absolute brilliant job. They look amazing. Thanks. Will use them again for sure. 100% recommend.