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JustFix

Hosted by David Simmons

4.5 (132 Reviews)

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Welcome to JustFix! Your home’s new best friend and a simple way to manage home repairs and maintenance. We offer peace of mind and a whole new approach to home repairs by seamlessly bridging the gap between homeowners, tenants, landlords and an array of certified tradespeople. We provide tradespeople you can rely on, no matter the job. We take away the stress and can transform the way you manage and maintain your living spaces. Our JustFix promise means that all fixes have a 12 month guarantee which means what we fix, stays fixed. We can fix just about anything around the home from electrical, plumbing and white goods repairs to handiwork, locksmith services, and many more. If you have a pressing emergency or an odd job that’s been lingering on your to-do list, JustFix is here to help. Book Now Services Locksmith Electrician Gas Engineer Boiler Service Plumber Service HandyPerson Carpenter Drainage Roofing Decorator Doors & Windows Glazing Whitegoods Repair

Reviews 132

4.5

Out of 5.0

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Conrad McDonald
Jan 09,2025

The whole process from start to finish was just so painless, which is not what we've come to expect when attempting to hire tradespeople. The app is particularly well designed, making the booking process quick and easy. The plumber that showed up was polite, competent and efficient and the job was completed in under an hour. Plus we got a call from them the next day to confirm if we were happy with the work before they processed the payment. In other words, an all-round professional service.

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Ms Leonard
Dec 30,2024

Really friendly, helpful and effective.

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Richard
Dec 27,2024

Came quickly and fixed the problem .

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Mr Ben Page
Dec 25,2024

The carpenters weren't really good but the job was done.

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Jon H
Dec 24,2024

JustFix what a great idea for an App and a great service delivered. We had a very large sofa to move just days before moving house which no one could get out our front room. Simon at JustFix came up with a solution so we could get our sofa out and ready for the removal company. Simon then came to our new house to adjust the sofa fitting. We were delighted we managed to keep our sofa and the service from JustFix was excellent. We would highly recommend JustFix. Thanks again Simon and team!

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Pawan
Dec 23,2024

Work done was too slow and not with perfection. Very unprofessional workmen.

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Cat Narna
Dec 20,2024

Hassle free to book, however that is my only positive thing to say. The tradesman didn't do an effective job and we were left with a dishwasher door that didn't open all the way. Upon telling this to Justfix, they said they would rectify, with another 2-3 hours work plus parts (original was 3) which I said was too much. They said they would speak to their manager and get back to me, but they never did. I got another carpenter to come and rectify the job and they agreed just fix hadn't done a good job. They managed to fix it cheaper than Justfix even after justfix offered a discount. In total it would have been over £700 to install an integrated dishwasher door and remove the old kitchen cupboard, which was excessive. I was quoted £250 elsewhere, but I went with Justfix as they could come the next day. I wish I had been patient and just waited. Would not recommend.

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Hunt Collings
Dec 09,2024

The fixer identified the issue and said they need some parts. JustFix promised to let me know what parts they will need and how much it will cost to fix, which unfortunately never happened - I gather there was a technical glitch on their end. I was at least refunded the cost of the original appointment, so would be willing to try JustFix again in the future

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Elizabeth Bax
Dec 04,2024

i wish I could find a repair company that was reasonable, arrived and fixed - I know no one is going to carry all parts but after paying for the first hour - £150 it is then a return with a £7 part and another hour to fix so that then takes us to the cost of a new machine that is delivered and fitted for very similar total cost - what would anyone do?? it is just too expensive and really the first visit was not an hour and the 2nd unlikely either, so just paying for dead time.

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Alan Lewis
Dec 03,2024

Good at reminding you when the appointment is, not so good at turning up.At £150 an hour you would think they could turn up within a 4 hr window, but no. Maybe they could communicate that they won’t be coming but no. Won’t be using again.

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Keith Leslie
Nov 29,2024

Just crap - but then fixed! Booked, took payment, sent texts reminding me when they were coming - then never turned up and zero communication. Then - next morning, phone call with apology and tradesman came that afternoon and did good job!

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Hank Moody
Nov 20,2024

Rating: ⭐ (1 star) I had a very disappointing experience with JustFix when I booked them to install a home EV charger. Their pricing policy is misleading, and their service leaves much to be desired. They advertise their jobs as “fixed cost,” but this only applies to the first hour of work. I assumed the worker would assess the job description and photos beforehand and provide a fixed quote. However, that’s not the case. Instead, they begin the job, charge for the first hour, and only afterward provide a quote for the rest of the work. For context: I was told by my regular electrician (who is currently unavailable) that the job should take about two hours at £120 per hour plus £30 for parts, totaling around £270—reasonable and transparent. But with JustFix, their model incentivizes dragging out the work to increase costs. Hypothetically, they could start rewiring and then quote an exorbitant amount to finish the job. If you decline, they pack up and leave you worse off than before they started. When I expressed my concerns and asked to cancel the job (which I had only booked an hour prior), I was met with unprofessional behavior. A staff member named Zee began ignoring my messages on WhatsApp after I requested cancellation. To make matters worse, they wanted to charge a £24 cancellation fee despite their pricing policy being unclear and not fully disclosed upfront. This approach feels exploitative and against consumer rights. I’ve since escalated the issue through my credit card provider and am leaving this review as a warning. The entire experience with JustFix was a sham. Their unclear pricing policy and incentive structure benefit them and their workers while leaving the consumer at a disadvantage. I strongly recommend avoiding them at all costs.

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Simon
Nov 14,2024

Really positive experience with JustFix Ergonomic app with the end user in mind, meant for an easy experience in selecting the service required. Variety of tradesperson available and very efficient service end to end. Great customer service team too. Recommended.

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Johnny Hill
Nov 13,2024

An absolutely professional experience that I haven’t had before from anyone else. I was sceptical as it was a recommendation from a friend of a friend but I wasn’t disappointed with the excellent service I received from beginning to end.

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Dream Catcher
Nov 13,2024

I found it super easy to book through the app, within two minutes. I knew an engineer was on his way the following day… It was so refreshing to not have to talk to lots of different people about things I didn’t understand. The engineer came promptly in the morning, was polite, professional , explained everything that he had done, and advised on some potential things I could look to do in the future. What a refreshing way to arrange for a tradesperson to come to your house! All hail JustFix!!

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Dominic
Nov 13,2024

Fantastic professional service. Everything was explained to me from a layman's point of view. I would highly recommend them.

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customer
Nov 13,2024

If yoy need any work doing around the house and you are struggling to find a trusted tradesman, then look no further. Justfix have trusted and experienced tradesman. I needed an electrician to replace a damaged socket. Justfix sent me an electrician within 24hrs of me enquiring. I would definitely use justfix again.

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Sarah
Nov 13,2024

They’re really easy to deal with and my problem was sorted so quickly. I’d definitely recommend as they were well-priced and I would use them again.

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Ayub Dosani
Nov 12,2024

Gio and his team are awesome, great service.

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Ashleigh W
Nov 12,2024

These guys were super easy, friendly and I found to be very good value for money. Would 100% recommend!

020 8126 6222 [email protected]

128 City Road, EC1V 2NX, London, GB

http://justfix.app

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