It was great to see iCandy products in display however it was even better to know Just Kidding was at our doorstep in Kingsbury! We visited the store and met Shilpa. She really was a fountain of knowledge when it came to any products in the store. We had reservations to purchase iCandy due to the higher price but comparing and trying few we ended up settling for Peach 3. Baby due in July, pushchair set due in June... Can't wait for both!!!
I have a Glacier coloured peach jogger by iCandy - it has now been discontinued but I managed to find a matching parasol on the JustKidding website. I called them and spoke to someone on the phone who was very helpful and checked with the warehouse that they actually had the item. It was shipped out next day for me. Arrived in perfect condition, within 2 days of ordering. Very happy customer!
Looked around for a good quality stroller but not something to cost as much as a car. This is a much better quality than more expensive ones. Extremely comfortable with 4x wheels suspension. Bigger wheels than others that gives better stability and better handling on any surface. Good size undertray. Fully adjustable seat that goes flat. I consider myself lucky I found this model as Chicco is not that well known in the UK. That's a shame. Other brands are exclusively and put a barrier to better and more affordable ones. That's affecting our pockets.
The staff conducted themselves well, however, the queuing system was a complete nightmare. We were all herded into a hot, cramped waiting area. There were no ticket allocations or anything to let the staff know who was next in the queue. As a result, my husband and I waited for over half an hour just to pay for our product. Other customers were being served before us when we had waited longer (basically whoever spoke up the most got served first). We were on the brink of walking out of the sale as we were so frustrated. We witnessed at least 3-5 couples walk away from the sale because they were angry. You really need to re-evaluate your sales process.
ordered pram on sunday night, got an email detailing the delivery details, item arriveed on tues. price was £20 cheaper than RRP and other retailers as well so overall, very happy
Just kidding have been nothing but brilliant in the service they've provided to me these past two years. Product availability is excellent and the staff were very good at getting back to me with price match promise. In fact they've beaten other leading retailers on price everytime. Highly recommend Just kidding :D
I was worried about my long awaited order to come but the people who work at just kidding were very nice and helpful when I called to find out when I'm going to get my purchase. The item arrived securely and I'm happy with price.
I have had a great experience with JustKidding so far. Staff was very helpful and have been in touch after the show as well to arrange the delivery. I have purchased a car seat and it was a great deal. It's worth mentioning that my purchase was made at the very last minute of the show, when everyone was really tired.
Thank you for your help, customer services were polite and very helpful.
5 star service for me. I have been a bit scared cause it was my first purchase on justkiddingonline website but I was nicely surprised. I bought Quinny zapp xtra 2. It's been delivered quickly and everything was fine with it.
I can't fault the service of Just Kidding. The staff are friendly and helpful and my order arrived exactly when they said it would.
The double pushchair I bought was so easy to use, :I'll Advice anyone that looking for double pushchair to go for it.
I ordered a quinny zapp xtra 2 on the friday, which was so simple but my mum bought one over the weekend for me as a suprise. Monday morning i phoned customer services & the stopped the order asap & my money was refunded that afternoon. I will definatly shop here again as they were perfect
Bought our buggy here and was given amazing service. The staff were really helpful, knew their products well and were really friendly. Will definitely be shopping here again!
They have the best customer services and do their best to resolve your issue asap
Really helpful service - great communication and super speedy delivery! Would highly recommend!
Great service, gave me a really good price and even stored my items for me as I don't need them for a few months!!! Would recommend and I will use JustKidding again
I found them to be a great help also very prompt with anything I ask even delievery was able to be changed no issues and a with weeks ahead difference! I never had any problems adding to my order either, I would definitely use them again and recommend them, thanks Shilpa and team
Easy to use website, clear email communication, quick delivery.
A pleased customer
Apr 08,2015The item I had ordered was out of stock in the colour I wanted. I received a phone call and a follow up email explaining and they refunded my money immediately. I was able to call them back, order a colour that was in stock and the item arrived the next day. Their customer service was the best I have had for a long time and their prices are very competitive.