Super helpful in figuring out my size.
Very helpful with sizing questions. I received my swim skin fast and it fit great.
Awesome customer service. Called with questions regarding best wetsuit for me and received a terrific education from which I could make the best choice of wetsuit that was perfect for my needs. Love my purchase. Thank you!
Looking for wetsuit and had questions Very pleasant and helpful,got suit but friend ended giving me one and was able to return mine without hassle.Would certainly use them again for future needs
Best service. Best products. Best prices. That’s a pretty strong formula!
The shipping company delivered the package partially torn/open, and as a result, part of the delivery was lost. Literally, minutes later, they had shipped out a new wetsuit that arrived the next business day. Good businesses rise to the occasion, when something goes wrong, and man did they deliver. Incredible.
After renting from Just wetsuits I knew by the fit of the suit they knew what they were doing. In the spring I needed a new wetsuit, but had no idea what to purchase. I sent a quick email to JW's .They listened to what I wanted and gave me 5 great suggestions. I researched each one and asked for several others. They answered all my questions for the two (2) weeks it took me to make up my mind. The suit that was highest of the 1st list is the one I ordered. It is a far better suit than I thought I was getting. It was also within my budget. I would never have had this success without the help. Along the way they were genuinely pleased to help me, making me feel important and a valuable customer with each encounter.
Super service from the gang at Just Wetsuits. They promptly refunded my money after I mistakenly selected expedited shipping of my wetsuit. CS that is polite, friendly, and efficient! Joe
Awesome experience with justwetsuits.com. I am a beginner triathlete and the staff was very educational about the products, best sizing options for me, and instructions on use and care. Shipping was quick and ordered wetsuit was perfect. Since it was my first wetsuit purchase I was anxious to see how my swim time may change. First race using wetsuit took 8 minutes off previous times. Thanks Orca S6! So impressed with justwetsuits.com and highly recommend. Martin Tompkins—Ocala, FL
Spoke and worked with Kristen from the other side of the country. Good advice on wetsuit choices and sizing for my awkward body shape. Timely delivery, great fitting suit for my needs, so very happy overall. For those looking for help with fit, I am 5'7", 161lb, 41" chest, 30" waist, and relatively long in the body compared to my legs. So I went with the Orca Openwater RS1 top and bottom, 7 in the top and a 6 in the bottom. Did my first swim in Loch Ness at 41F and couldn't be happier with the fit.
Great customer service, and follow through. Great products and pricing.
On a recent visit to Arizona I was able to meet Kristen and Brian in person. Kristen took the time to answer all my questions on picking the right wetsuit to swim the Alcatraz Crossing. I was very impressed with her equipment knowledge. When I returned to California, I continued to contact them. My emails were answered same day or by the end of the next day. They even took the time to send me an email when one of the items I needed was restocked. Their friendly customer service is tops. I will continue to purchase all my equipment from Just Wetsuits.
I’ve ordered two wetsuits from here and had great experiences both times. It’s hard to find somewhere where you can try on different brands so going online seems a bad idea. However, in both cases I called, and someone knowledgeable about the suits, their fit relative to my body type, and my specific needs was available and very helpful. They did not try to up-sell me at all either. I will definitely order again next time!!
Kristy, I believe, answered my questions on sizing. I chose the ORCA suit because I thought it would fit well. I'm tall and skinny, but with a large chest. The suit fits great. I loved the packaging. Very professionally done, even adding gloves so I wouldn't scratch the rubber exterior. And she added a thank you note. I couldn't be more pleased with the whole experience. I will use you again when I replace my sleeved suit.
The owners, I spoke with Kristen, were extremely knowledgeable are Kristen was more than helpful explaining to me all of my options given my inputs for an appropriate, but not too expensive, Wetsuit. Kristen went above and beyond to make sure I felt comfortable picking out the right wetsuit, which I was very happy with when it arrived and I tried it on, for my upcoming Olympic Triathlon. For anyone who doesn't know the first thing about wetsuits and truly appreciates excellent customer service, there's no question on who to go to for guidance on selecting a wetsuit. Just Wetsuits.
Great wetsuit at an awesome price. Shipped quickly and arrived on time. Very happy with my purchase.
Excellent service Answered all my questions Fast shipping
The experience of buying my first wetsuit was made incredibly easy due to the personalized help that I received in the process. I sent an email with a few questions to the info email address and got a very long and detailed reply that helped guide me in the right direction. Afterwards, I spoke with Kristen on the phone and she helped solidify my decision and worked with me to make sure I ordered the suit that would fit me best. I am forever grateful for the customer service I received and will be using Just Wetsuits again in the future without a doubt. Thank you so much!
Excellent company to do business with. Both business operators, Brian and Kristen, were helpful and very responsive. Prices were the best I've seen, but their service is what encouraged me to shop with JustWetsuits and is what will bring me back again in the future. Excellent from start to finish.
Gedge Rosson
May 23,2018Amazing customer service!