Toooooooo expensive! 110 AUD for a fob that is 4 dollars in Amazon! Plus 33 dollars of admin fee. What the hell is admin fee?! Plus credit card surcharge! Ridiculous! Just because we have to use their service under our body corporate!
Very quick and responsive.
Keys experience tightness in the barrel. Waiting to see if they free up. Keyzee have offered to provide some powder that may quicken the loosing process.
Our newish strata manager didn’t have the codes for door fobs. After 3 months I got a fob that didn’t work and then 6 weeks later another fob that didn’t work. I emailed Keyzee, saying I didn’t believe any work, was done at our address. Keyzee worked out it was done on another building, 40 metres away and got me a working fob 2 days later. The mistake of the work, occurring on another nearby building, was rectified quickly, by Keyzee.
Lost a key and needed one before the end of the week as I had family coming over. Mason from keyzee was so helpful and got me a key in 2 days!
Firstly, the staff I spoke to were great and this is not a reflection of them. I ordered a barrel which comes with two keys and I ordered an additional key. The locksmith didn't have the 3rd key when he installed the barrel. I had to get back in contact with Keyzee to find where the 3rd key is. I haven't heard from them since. It would have been easier if I could have dealt directly with locksmith however my bodycorp has complicated this process by involving a third party. Keyzee also charged me a $30 admin fee which should be paid by my body corp considering I pay them thousands a year to coordinate these functions for our building.
What a shocker. Too expensive and pathetically slow. 13 days from order to delivery. $100 per key is ludicrous. I’ve asked our body corporate managers to find another solution. What utter gouging for poor service and response.
Easy to deal with and when had a problem with address addressed this issue straight away
efficient processing - prompt delivery
Easy to order and received in time
The company rectified a misunderstanding to our full satisfaction in not receiving the pods we paid for.
What a bunch of fraudsters. Set up a business that is completely unnecessary so they can rip people off. charging $155 for a fob that you can buy for $2.50. they aren't even the ones that suuply and code the rfid chip in it. the only reason they exist is because the owners corp are too lazy to place and order through the locksmith. they just handle it and make a margin. Do your research and try to go direct to locksmiths
Easy to navigate
We ordered remotes, and the experience was not pleasant ... more than 3 weeks they haven't received, they said 2 or 3 dates, but missed. Then I request to speak with the manager, Nathan, and he provide the appointment even at early in the morning... and we received the remotes just before the Christmas break .. great job, Nathan!
Great service - we had our keys stolen and these guys were attentive and quick in responding to provide us with replacements. Very happy with how they helped us.
Quick and reliable service by Mason. Mason from Keyzee went above and beyond by making my door keys in record time. He delivered exactly as promised, showing professionalism, efficiency, and great customer service. I highly recommend Keyzee for their trustworthy and prompt service! Thank you.
Great service, helpful and friendly staff.
Really great company and team
Easy to follow form. Kept up to date.
RP
Apr 26,2025I ordered two access fobs and both were incorrectly programmed, how hard can it be to check that they work when you are charging an extortionate price for two plastic fobs? Really disappointed and frustrated at having to go to the common floor and then up a flight of stairs to then use my phone to access my floor