Kick Ass Grills
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Reviews 180
Russel
Mar 27,2024The guy on the phone was great and KICKASS had my part the I needed for my grill. I love em !
Jerry
Mar 27,2024Easy to use website Quality products
Brian
Mar 27,2024You had the part I needed. Ordered it. You delivered it.
kim
Mar 26,2024I reviewed my account to see when the items I ordered would be delivered. One item was listed as temporarily discontinued however I was still charged for it. I called the number on your site. Spoke with Vince regarding why I would be charged for something that was discontinued. He advised me that the 2 items I ordered would be shipped today. One of the items was listed as arriving (at least by) 3/18/24 which was a week ago. The other item (the one that was supposedly unavailable) was schedule to be here no later than3/26/24, today is 3/25/24. Needless to say it is not going to be here on 3/26/24.
Charlie
Mar 20,2024I did not get the right Primo cover. The way the description is on the internet is confusing. I wanted a built in table top cover. I got a full built in cover for a portable grill. Wording is very tricky and a lot more expensive
Steve Tippmann
Mar 20,2024Went online to their website, looked up my new Blaze grill model and ordered a Blaze cover. The picture shows the cover on my grill with both shelves raised up. I purchased a cover based on their website picture. The cover they sent does not work with the side shelves. I asked to return the cover (that I paid $106.49 freight included) and they deducted $39.77 for freight and tax. I called to speak to someone and was told the guy who would handle the situation was on the phone and would call me right back
ROBERT CLAY WHITE
Mar 19,2024The prices were good and service great, but after I placed order and got charged I received an email saying everything was temporarily discontinued.
Brian
Mar 16,2024One phone call, less than 5 minutes my part ( under warranty ) was in the mail box less than a week later. Napoleon has been the best grill I have ever had and I am glad I purchased from you guys!
Daniel H.
Mar 16,2024I love my new Napolion Rouge gas grill. Learning to use it. 50+ years of charcoal.
Barbara
Mar 13,2024Had a problem trying to order on line so I called to get some help. Easily reached a live person who handled my issue flawlessly. My grill cover was received within the time frame quoted and was $10 less at Kick Ass Grills than other stores. Would definitely order from them in the future.
Jamie
Mar 09,2024It took over 2 weeks to ship and seems weird that it only shipped after I emailed asking about it . Better communication if there are delays.
Jose
Mar 07,2024Legit Bbq grille online store. Excellent customer service. Fast shipping
Ila Moe
Feb 29,2024Fast delivery. Good price. Nice quality.
William
Feb 27,2024Item as described and received promptly
Scott
Feb 27,2024I had ordered the 3-pak Napoleon drip pan. It was out of stock, which I knew, so I waited for Kick Ass Grills to get it back in stock. It did take over 2 months, but they did deliver. Most everyone else was out of stock as well. It was out of their hands, so I can't complain. Thanks for getting it to me.
N. Jim Murphy
Feb 22,2024I was perusing the internet for different grill options, and after looking at the choices at Kickass Grills, spoke with your representative (Nick, I think). I was given all the info I needed to make a decision. He walked me through the order; it was mostly painless - except for having to pay at the end. Now, I'm just waiting for delivery. Good work, folks.... I will refer you to others
Rick
Feb 21,2024Easy shopping for items that are difficult to find elsewhere.
Raymond
Feb 15,2024Easy to order, great pricing/shipping.
Philip
Feb 14,2024Ordering process until delivery time was great. No damage when received.
2810 Stoner Court, #1, 52317, North Liberty, IA, US
http://kickassgrills.com
rumham
Mar 28,2024Very easy to order. Will show up timely.