Kick Ass Grills
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Reviews 180
Rolando Nieves
Feb 10,2024Great price, expedited delivery, great packaging. Overall outstanding experience.
Joseph
Feb 06,2024The company is helping me with missing parts issues
carl
Feb 06,2024Sales person checked on availability and got back to me in a few with a quote.
Amel Medina
Feb 06,2024Convenience and was able to find products with ease
Robert
Feb 02,2024Got my order and everything was intact and on time. Thank you
SONNY CALHOUN PROPERTIES
Jan 31,2024Customer service is excellent. Joel bent over backwards to get me taken care of after FedEx destroyed my cabinet.
Patty
Jan 31,2024The cover does not fit grill as presented. Too small. All measurements were verified but cover is way too small for designated grill. Also the delivery was delayed by FedEx every day for one and one half weeks. Very disappointing.
Grandma Gardner
Jan 30,2024Yes, I was notified each time my product was once again declared as on backorder and yes, I received an email reply when I first emailed with a question as to why my Visa was charged for the product even though I still do not have it. However, I ordered in December. Was told product should arrive late January or early February. Here it is January 29th and now today I received an email stating my product would not arrive before March. To me, that is not good service. I hope I don't receive yet another delayed product arrival notice. Disappointed.
ScamAlert
Jan 28,2024I called to get help with an order of a grill and other parts for an outdoor kitchen. They were very helpful in making sure I had the components I needed and gave me a discount for purchasing a bundle, which was greatly appreciated. My order came quickly and we had no issues with delivery. It was all very easy. I would highly recommend them!
Lynne
Jan 26,2024Your price point was about right. I’ve been looking for a fair price for over a year. Fast shipping also
Richard
Jan 20,2024Too long for delivery.
Phillip
Jan 19,2024Easy to find what I needed. And reasonably priced.
Joe Soroka
Jan 17,2024Easy online ordering system and fantastic customer service support. Customer service support easily accessible via phone. Customer service rep, Nick Woods, very knowledgeable, friendly and professional.
Mike
Jan 15,2024Placed order by phone. Friendly, and knowledgeable. Order went smooth and delivered quickly.
Richard Dupont
Jan 14,2024Matt, Julie, Karen, and Vince were there the entire way with great communication during the ordering and shipment process. I ordered a cart and gas grill - it arrived damaged. I took pictures of the damaged parts and Kick Ass Grills quickly sent out the replacement parts. The Blaize pit is extremely high quality - looking forward to years of use! Thanks, it's nice to know that true customer service still exists!
Steven
Jan 10,2024Never received order never a email call nothing Wouldn't use again
David
Jan 09,2024What I didn’t like is the advertised product is not available for two months One would think that would be disclosed at the time of purchase
Charlie
Jan 07,2024Easy online order and quick delivery!
Ben
Jan 03,2024Great website and fast response. The only problem was at check out. I almost said forget it. It keeps saying my phone number or address is wrong. I figured out you need to put dashes in the phone number for it to work.
2810 Stoner Court, #1, 52317, North Liberty, IA, US
http://kickassgrills.com
Andrew Helbling
Feb 13,2024Always very helpful and friendly, was able to get everything I needed in a timely manner