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Reviews 125
richard marsh
May 29,2020Delighted to have found ladder sales direct - fantastic product, really well priced and super quick delivery (much faster than most 'big businesses.) I highly recommend this business and will certainly shop with them again - brilliant.
Stephen Atkinson
May 24,2020I ordered my combination ladder which was delivered swiftly despite the issues surrounding Covid-19. It appears to be in working order but have not had cause to test it as of yet.
Unhappy customer
May 21,2020Avoid this company be warned. Ordered a ladder it came but too small. Spoke to them and they said return it at my own cost (cheapest parcelforce). They said it will take 10 days to return the payment. Then I can order a larger one. The 10 days came and went I rephoned and they said they need 10 working days. I waited 15 then phoned and they said I sent it back to them and it should of gone to their supplier? I said no as their website gives an address the previous person said to send it to that address. I've had confirmation that it arrived and where is the refund. They said they needed to check with their supplier to make sure they received it? They did so and confirmed that their supplier had received it. Still no refund. Luckily I paid via paypal and I escalated to a complaint. On speaking to them again they said if I cancel the paypal complaint they will refund me. I explained again that this is not how it works because as soon as they refund me the complaint automatically goes away. They said regardless of this they will now contact paypal and guess what still no refund. This is a fraudulent company beware!
Simon
May 15,2020Found the Drabest 3 in 1 Multi-Purpose ladder that I wanted at a brilliant price. It has already helped me do several awkward jobs around the house and garden.
edward osgood
May 15,2020ordered twin ladder as pictures showed and was sent a single? on contacting they said will cost me £30 to return!!!!!!!!!!
Colin Maughan
May 13,2020Simple to order, hassle free payment, prompt delivery. Excellent service.
Andrew Addison
May 12,2020First class service and Product
KIERAN O'GORMAN
May 12,2020It's all too easy these days to criticise firms and shops when things go wrong. So, when a firm does everything right and then goes the extra mile, like this firm did, i think its important to recognise that. Excellent service - great product - superb value for money - enough said!
D S Sharland
May 12,2020a very good product
Ian
May 12,2020Ordering on-line was quick and easy, ladder was delivered quicker than I expected. I would recommend this company to other potential purchasers. IanT Leicestershire
Gary Simm
May 12,2020Brilliant, ordered with pleasure . Deffo use again .
Karl Scott
May 12,2020Brilliant company, great stock and the ladders we bought are brilliant, great price and fast delivery, top job guys, especially in these trying times.
Paul Rodgers
May 12,2020Great ladder, rectified delivery issue as soon as it was pointed out free of charge.
Mr Haywood
May 12,2020A great experience form start to finish. Great price, great customer service. I spoke to an advisor on the phone because I wanted preferably a British product. She was very helpful indeed. Great delivery, arrived ahead of time. Great quality of product for the price I paid. Will definitely use this company again.
Barry Long
May 12,2020Within days of purchasing my product was delivered from the supplier immediately to my doorstep even during the lockdown well done!!
Gordon London
May 12,2020Delighted with my purchase and prompt service will recommend to friends loving my new step ladder 👍
Antonio
May 11,2020Good prices, delivered quickly, excellent service
Mark Hamilton
May 10,2020Good price and delivery.
Susan Bailey
May 03,2020Very helpful when I rang for a measurement before ordering online. Rang back when they said they would. Ladder delivered promptly & quality exceeds my expectations. Great value. Great service.
Unit 5A, Babdown Airfield Industrial Estate, GL8 8YL, Tetbury, GB
https://www.laddersalesdirect.co.uk/
Peter Butler
Jun 03,2020Rubbish. Dont deal with. Have promised to refund me now for over 3 months.