Ordered on Thursday and wasn’t sure when I would get them due to current circumstances, however everything has arrived within their 2 day normal delivery schedule. Really great service during the weird times we are living through. Thanks for making it easier for me to take my mind off everything.
I ordered from Lakeside Needlecraft because I realised I didn’t have the colours of thread I needed to finish my project. Other bigger firms had let me down so I decided to try Lakeside. I am so impressed! All but one of the colours I needed were in stock (and they aren’t particularly common colours) and the price was amazing, much cheaper than other firms! Due to the current situation I wasn’t expecting the delivery to come quickly, but it arrived within two days of my order, and the delivery charge was a great price as well. I will definitely be using Lakeside in the future, I’m so glad I found you!
Always return to lakeside and i dont think that will change.even with the coronavirus they managed to get my order dispatched the next day! Fantastic.
Despite all the problems caused by Corona Virus between Lakeside and the Post Office my order arrived in thirty six hours. Truely impressive service by all.
Fantastic quality and fast service definitely going back to them
I can honestly say that the service I received from Lakeside Needlecraft surpassed all my expectations. During these unprecedented times, I did not expect to receive my order in less than 48 hours!! I placed an order on Monday, late afternoon, and hoped that it would arrive by the end of the week. However, it arrived by post on Wednesday morning!!Thank you Kate and team for such a sterling effort and keeping up your usual high standard of service.
Fantastic customer service, despite the corona virus, couldn't ask for more
Really impressed with the speedy service - order placed and received in just 25 hours! I can't imagine how overwhelmed with orders they must be during this strange time. Despite this I was sent regular emails updating me on my order from received, to processing to dispatched. Well packaged and great quality threads at an extremely reasonable price. I look forward to ordering with them again.
It was so easy to search your website and straightforward to order and pay. My order arrived very quickly. Excellent service, thank you. I will be ordering from you again!
Always a pleasure to shop with lakeside. They keep you informed about your order from start to end.
My order arrived perfect and much faster than I expected in the circumstances. Well done. Much appreciated.
Expected my order to take about a week but surprise surprise, my package came in the post today 28 March. Ordered on 26 March. Perfect service in only 3 days. Gold stars all round.
Really great quality fabric, And super quick delivery too considering its lockdown during a pandemic! Thanks for keeping me stitching
Amazing service. I sent my order amidst the Coronavirus crisis, and a few days after I needed to change the delivery address. Even under all the pressure of increased orders and restrictions at the moment, they still managed to read the email, change the delivery address and get it sent. All sent well packaged and in a ziplock bag, so all contents of my order are securely together. Thank you so much for accommodating my extra request and for such a professional service. Will definitely use you again!
Very helpful people running this company. Communication is excellent especially at keeping aware of progress of order. Very prompt service most orders processed and despatched same day if not next day. Use this company for all my cross stitch needs.
Brilliant service. Even during the current situation in the uk my order was processed and delivered quick and secure. Will definitely be recommending and using again.
Always fast delivery and great communication. Fabulous selection of products at good prices, and such an easy site to navigate. Although it's online I consider it to be my LNS as I can't get out to find one in person, it's always a pleasure to visit. There's a nice loyalty points system too, that's handy whether you just want to reduce the cost of a basket or save up for something specific. Hope to be a satisfied customer for many more years.
This is a superb company to order from...very fast communication, dispatch and very comprehensive stock thank you! K.L Carnforth
Fab and effecient service
CAROLE
Apr 06,2020VERY HELPFULL EXCELLENT SERVICE