really easy process from start to finish and fast delivery
I wanted to order some new DMC threads and came across this site so thought that I would give it a try. I am so glad that I did. The website is super easy to use with a wide variety of cross stitch kits and charts to suit all tastes. The prices are very competitive and there are special offers too. Communication is excellent at every stage of the transaction process and the items arrived within a week as I opted for free p & p having spent over £45.00, although First Class postage is another option. I have absolutely no hesitation in recommending Lakeside Needlecraft and will use them again.
Had exactly what I needed and prices are very fair.From payment to delivery= less than 24 hours.Will definitely be back for more supplies.Recommend highly.
I would recommend this company to everyone, there customer services is brilliant, quick response to questions, quick an prompt with deliveries,
I love how helpful and efficient Kate is. It is always such a pleasure to deal with Lakeside Needlecrafts. Definitely my 'go to' store for all my cross stitch fabric. Thank you Kate!
Thank you for a very fast service I’m very pleased thanks Katie
My go to place for ordering my stitching goodies. They have a wonderful friendly Facebook group which offers everything from free SALs to like-minded chit chat. The lady who runs the business is always friendly and accommodating. I did a order yesterday and not once but twice I missed adding something, the shop helped me to add it on which was really appreciated. They have a great choice of threads, patterns and all sorts of sewing loveliness and the prices are fair and affordable. More often then not my orders arrive the next day which is so lovely when your eager to stitch. Lakeside Needlecraft was recommended by someone in passing and now I can't imagine shopping anywhere else.
Very good price and quick delivery
Excellent communications & quick dispatch for my order (including a note apologising for one item being out of stock but Kate didn't want to delay the rest). The website is easy to use & the multiple purchase option was very helpful.
This is the second time I have ordered from Lakeside Needlecraft. Orders are processed and posted quickly. I have had questions about size of fabric and Kate has been on hand to answer them. Lovely to deal with! Happy customer :)
Very quick delivery and fair price. Really pleased with my grime guard and needle minder. Can’t wait to order a HAED from them too.
first rate service,wonderful hand dyed fabric,great communication. just a wonderful company to deal with.
Ordered Thursday evening and delivered on Tuesday. Always receive updates about any orders. Happy to recommend this company :)
Very helpful, great service and brill in cost
Fab no hesitation than trying to help me out straightaway will definitely be first port of call in future thanks Kate and team x
I placed my order today and it was listed as "dispatched" in 58 minutes... literally!!! This level of service is phenomenal!! The fabric and chart look beautiful and cannot wait to receive it!
I am a new cross stitcher and this was my first time ordering a "SAL" with fabric and I had a few questions. Kate responded right away and put me at ease with the answers I was looking for. Right away I felt like Kate cared about my concerns. I worked retail for a long time and customer service is a really big thing for me. Some people have it and some don't. Kate definitely has it and beyond! Thank you so much for beautiful products and for putting a new stitcher's mind at ease. I will definitely be back for more and am falling in love with your shop more and more everytime I look at it. Thank you again so much for being awesome!
friendly, helpful service.... everything is as stated.... if they don't have what you want, they will special order if for you....
All round excellent service, easy to order, kept informed throughout process and next day delivery
Karen Loxton
Jan 17,2019Fantastic ordered 3.00pm on Wednesday and my order arrived Thursday morning