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Lancaster Insurance has been providing specialist Classic Car Insurance & 4x4 Insurance for over 35 years. Click here to get a competitive quote today
Reviews 884
GARY HAYWARD
Feb 13,2025Great experience with Lancaster today for my car insurance renewal. The advisor was professional with clear and factual information which allowed the right choice of cover to be chosen. Highly recommended and would use again without hesitation
Mr Paul Kent
Feb 13,2025Very helpful and a good quote
Mr Terence Brooks
Feb 12,2025I'm very disappointed with the automated system because I tried 3 times and gave up as your system either doesn't understand English or is stone deaf, I had to shout at the top of my voice until it heard me, then the system got the information totally wrong time and time again, my neighbour told me they could here me through the wall and after that if the system carries on handling the calls badly I will reconsider insuring my 4 cars with another company. The service your operator Emma provided me with excellent service.
Guest
Feb 12,2025Great service and friendly people. Lancaster are trustworthy and professional.
Mr Ben Beitler
Feb 12,2025Easy to handle any questions and efficiently carried out.
Luis
Feb 12,2025Good price. Good customer service
martin
Feb 12,2025Customer service chap was helpful. Also my premium was less than last year
Mr Wetherall
Feb 12,2025Simple Renewal . Helpful People !
Excellent customer service
Feb 12,2025Customer service chap was excellent helpful and answered all my questions. Thank you Mr A Miah
Michael hill
Feb 12,2025Highly recommend Lancaster insurance.got a message of one of there colleagues to phone me back and did so . very helpful and good price.thankyou
Ms Miriam Carter
Feb 12,2025Once I got to speak to a person she was very polite and helpful lady. Got things sorted out very quickly. Lancaster insurance is perfect for classic cars. Thank you
Gordon Cleaver
Feb 12,2025Very polite. Made things very clear to understand and explained every detail.
Gary Howard
Feb 12,2025In the end the lady i last spoke was good. But I got told i would have a call back last Saturday around 3.30pm. Nothing, and today a call back around 4.15pm Nothing. So that was fairly frustrating. And the time you are on hold is a bit long really.
Malcolm Christie
Feb 12,2025The attitude and assistance provided by the agent was absolutely first class.
Stephen murray
Feb 12,2025good experience with the agent - helpful and pleasant. the automated recognition agent is slow and not intuitive....I spent 10 minutes failing to provide the information needed. It took 30seconds with the agent
Mr Graham Barker
Feb 12,2025Great efficient service as usual , staff member very helpful and easy to understand speaking English clearly.
Chris Macgregor
Feb 11,2025Got cold called by representative and paid premium which was due. He took about few quid off the quoted price so can’t complain
P Williams
Feb 11,2025Good efficient service and competitive price.
Chris
Feb 11,2025Good premium but renewing on line didn’t work and renewing by phone takes too long.
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, GB
http://www.lancasterinsurance.co.uk
Tim Forshaw
Feb 13,2025This was my first experience with Lancaster Insurance and I was very pleased with the outcome and service received. I initially obtained an online motor insurance quotation from Lancaster Insurance, but it was much higher than the renewal premium with my existing insurer, so I didn't proceed. However, later that day, I received a follow-up call from Lancaster Insurance and spoke with Elliot who was very helpful. We discussed my motor insurance requirements in more detail and Elliot was able to offer me a revised quotation which was significantly lower than the renewal premium with my existing insurer. The purchasing was very straight forward and I received the documents almost immediately by email. Based on my experience to date, I would recommend Lancaster Insurance.